Fleet Account Executive
About The Position
Sells new or used vehicles to commercial/fleet customers at a profit to the dealership, while ensuring customer satisfaction. This role involves meeting dealership sales goals, engaging in business development, addressing customer concerns, and maintaining high customer satisfaction standards. The position requires managing paperwork, arranging vehicle delivery and registration, and participating in required training. The company emphasizes its core values, including servant leadership, teamwork, integrity, commitment to customer enthusiasm, passion for winning, accountability, and continuous improvement.
Requirements
- Prior sales and/or customer service experience desired
- Valid Driver’s License
- Intermediate knowledge of Microsoft Office products
- Intermediate ability to learn web applications for customer management
- Ability to understand and follow instructions
- Ability to communicate effectively with customers and company personnel
- Regular and predictable attendance
- Ability to read and comprehend instructions, correspondence, and memos
- Ability to effectively present information in one-on-one and small group situations to customers and other employees
- Ability to add, subtract, multiply and divide
- Ability to apply common sense understanding to carry out instructions
- Ability to deal with standardized situations
Nice To Haves
- Automotive experience
Responsibilities
- Sells new or used vehicles to commercial or fleet customers at a profit
- Meets dealership sales goals
- Greets customer and determines make, type, and quality of vehicle desired
- Explains features and demonstrates operation of vehicle in showroom or on road
- Suggests optional equipment for customer to purchase
- Computes and quotes sales price, including tax, trade-in allowance, and discount
- Completes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract
- Arranges for delivery and registration of vehicle
- Researches availability of models and optional equipment
- Engages in business development
- Addresses customer concerns
- Maintains CSI at or above Company standards
- Maintains an organized, clean and safe work area
- Participates in required training
- Records all hours worked accurately in company timekeeping system
- Follows Safeguards rules and regulations
- Demonstrates the Company’s Core Values
- Complies with Company policies and procedures
- Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties
- Other duties as assigned
Benefits
- Company's Core Values are demonstrated
- Equal Opportunity employer
- Teammates are empowered and trained to be leaders
- Opportunities for personal growth and development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
