Fleet Key Account Manager ( NA & Italy)

Talixo

2d•Remote

About The Position

Talixo is the world's leading operator of pre-booked transfers, working with the biggest brands in travel. We partner with fleets in 1,100+ cities and 130+ countries worldwide to provide travellers with reliable, high-quality rides, making their journeys easier and more enjoyable, from door to door. Since 2012, we've been helping travel brands create more connected journeys, and we're looking for people willing to go the extra mile. Operating across two key locations: Krakow and Berlin, our cohesive teams - IT, Operations, Fleet, Pricing, Sales, Finance and HR - drive technological innovation, operational excellence, and organizational development. With a shared focus on refining processes and enhancing technology, while spearheading strategic growth initiatives, we seamlessly contribute to our collective success. We are continuously expanding and seeking passionate professionals to join our team in North Africa, as a Fleet Key Account Manager, to manage business relations with our Taxi and Limousine Fleet Partners network within NA region and Italy. The role is fully remote.

Requirements

Bachelor's degree in Business, Marketing, or a related field.
Minimum of 3 years of experience in the procurement field or sales.
Strong negotiation, communication, and interpersonal skills with intercultural experience.
Proficiency in data analysis and trend identification to drive informed business decisions.
Demonstrated ability to approach problem-solving in a structured manner, showcasing independence and creativity.
Excellent organizational and time-management skills.
Familiarity with CRM software and other relevant tools.
Exceptional verbal and written communication skills in English - C1 is a must.

Nice To Haves

Local language & Italian is nice to have.

Responsibilities

Develop and maintain strong, long-lasting relationships with key fleet partners.
Act as the main point of contact for all account-related matters, ensuring effective communication and understanding of fleet requirements.
Collaborate with internal teams to create and implement strategic account plans tailored to each fleet customer's needs and integrate them in Talixo systems.
Identify opportunities for account growth and expansion, ensuring alignment with the company's overall business objectives.
Shortlist potential new partner fleets, make cold calls to acquire new leads, and qualify leads.
Establishing a network of partnerships and negotiating deals across your region and your product line.
Onboarding and training of new fleets.
Utilise data and analytics to track key performance indicators, providing insights and recommendations to enhance fleet services and quality.
Prepare regular reports for fleets, highlighting performance metrics and identifying areas for improvement.
Stay informed about industry trends, competitor activities, and market changes to identify opportunities and potential risks.
Close collaboration with other Departments (Sales, Tech, Operations) to improve processes, and procedures and further develop our IT system and tools.