Account Manager (Italy North)

RateHawk

7d • Remote

About The Position

RateHawk is part of Emerging Travel Group, a travel-tech company known for its brands ZenHotels and Roundtrip. They operate in over 220 markets worldwide with a mission to make travel more accessible and simpler. As an Account Manager, you will be responsible for maintaining and developing client relationships and strengthening the company's presence in the local market. This is a remote position open to candidates residing in Lombardy, Italy.

Requirements

• Minimum of 3 years of successful experience in the full sales life cycle with a focus on business development and account management of B2B companies
• Fluent in Italian and Intermediate English
• Reside in Lombardy, Italy
• Up to 40%-50% travel time may be required
• Car is mandatory for business trips
• Proficient with data-driven decision-making, metrics-driven, Excel, and dashboards
• Proactive, ambitious, motivated, action-oriented, results-focused, with an appetite for innovative technology and comfortable with a fast-changing business environment
• Teamplayer
• Ability to understand and work across a wide range of cultural contexts

Nice To Haves

• Experience within the travel, IT, or e-commerce industries
• Competence in API technology deals

Responsibilities

• Expand and consolidate presence in the assigned territory
• Maintain and develop relationships with signed partners (tour operators, travel agencies, travel management companies, OTAs) to increase their performance
• Collaborate with the sales team to identify and grow opportunities within the territory
• Follow-up with existing and new partners to provide system training
• Position the brand within the travel trade through ongoing product presentations and networking events
• Address incident issues, ensuring partner support
• Oversee and ensure accuracy in transaction processing (Payments control)
• Spend approximately 40%-50% of working time on business trips, including meetings with clients, industry events, and other business-related events
• Provide market & competitive environment analysis
• Provide regular comprehensive reporting through CRM and internal systems
• Maximize and develop API deals with potential and existing partners

Benefits

• Flexible schedules and opportunity to work remotely
• Ambitious and supportive team
• Internal programs for adaptation and training, development of soft skills, and leadership abilities
• Partial compensation for participating in external training and conferences
• Corporate English school (Group and individual lessons, speaking clubs)
• Corporate prices on hotels and travel services
• MyTime Day Off - an extra non-working day without loss of compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed