Flat Rate Technician
About The Position
Lexus of San Diego, a Penske Automotive Group dealership, is seeking an experienced Flat Rate Technician to perform vehicle repairs and maintenance in accordance with factory and dealership specifications and time standards. The role focuses on delivering an excellent customer experience by repairing and maintaining vehicles to high standards, communicating technical information to Service Advisors, and ensuring repair work is accurate, safe, and timely. Pay is based on productivity and qualifications. The position starts at a flat rate of $32–$46 per hour, with a minimum hourly rate of $33.80 per hour. Expected annual pay is $70,000–$125,000. The technician primarily works in an automotive shop. The covered workspace may be subject to heat, cold, safety hazards, and regular loud noise. Evening, weekend, and holiday work may be required.
Requirements
- High school diploma or equivalent.
- Two years of related experience, or an equivalent combination of education and experience.
- Three or more years of dealership experience is listed among the desired qualifications.
- Knowledge of automotive systems, tools, and repair processes.
- Safe working knowledge of shop tools and equipment.
- Exceptional customer service and communication skills, including the ability to listen to customers and determine how to assist them.
- Ability to work well in a team and in a fast-paced, results-driven environment.
- Attention to detail and commitment to quality.
- Ability to use technical reference materials and technical manuals in written and online formats.
- Ability to explain technical terms to a non-technical audience.
- Effective time management and prioritization skills.
- Ability to perform the described physical demands, including prolonged standing and regular pushing, pulling, climbing, stooping, kneeling, reaching, grasping, walking, and repetitive motion.
Nice To Haves
- Brand knowledge.
- Associate's degree or equivalent from a two-year college or technical school, with two years of related experience and/or training, or an equivalent combination of education and experience.
- ASE Certification.
Responsibilities
- Perform vehicle repairs and maintenance according to factory and dealership specifications and time standards.
- Provide customers with a high-quality service experience throughout vehicle repairs.
- Communicate technical information about customer vehicles clearly to Service Advisors.
- Meet manufacturer standards for repair quality and timeliness.
- Ensure estimates and work orders are accurate.
- Follow applicable federal, state, and local shop-operation regulations, including requirements for hazardous-waste handling and disposal, OSHA, and personal protective equipment.
- Follow processes that support quality and safety.
Benefits
- Medical, dental, and vision care options.
- 401(k) savings and retirement plan with company match.
- Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
- State-of-the-art facilities and excellent working conditions.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
