Fixed Route Bus Operator - Pomona

Keolis Canada•Pomona, CA

About The Position

The Fixed Route Bus Operator operates assigned fixed-route bus services, providing passenger assistance and customer service while maintaining safe, on-time operations. The operator follows assigned revenue-service and deadhead routes, handles fares, conducts vehicle inspections, reports incidents and service disruptions, and complies with road-safety and ADA requirements. The role may involve operating vehicles for more than eight hours per day and working inside or outside vehicles.

Requirements

  • Must be at least 21 years of age.
  • Three years of verifiable valid driver's-license history.
  • Must have a valid driver's license.
  • Must be able to obtain and maintain a California Class B CDL with passenger endorsement.
  • Must have a clean driving record; a DMV printout covering the last 10 years is required.
  • Must have a stable work history.
  • Excellent customer-service skills.
  • Positive attitude and enjoyment of working with the general public.
  • Attention to detail.
  • Excellent communication skills.
  • Exceptional judgment.
  • Ability to learn quickly and follow directions.
  • Time-management skills.
  • Employment is contingent on passing a pre-employment drug screen and physical examination and completing a background check.
  • Must be authorized to work in the United States; visa sponsorship is not provided.

Responsibilities

  • Welcome customers and communicate effectively with passengers, particularly during service disruptions.
  • Provide assistance to passengers and information about schedules and other guidance.
  • Maintain safe on-road operations while meeting on-time performance expectations.
  • Know assigned routes and detours and follow ADA policies, procedures, and compliance requirements.
  • Operate wheelchair lifts properly for each bus model.
  • Immediately report vehicular accidents and passenger incidents to dispatch and follow reporting procedures.
  • Comply with the Road Traffic Safety Management System and applicable road-safety rules, laws, and regulations.
  • Report situations that pose road-safety risks to a supervisor and promote road safety while driving.
  • Collect prescribed fares and notify dispatch about fare evasion or fraud.
  • Perform pre-trip and post-trip inspections and enter defects into the system.
  • Follow exact deadhead routing and assigned revenue-service routes.
  • Depart at the start of each route on time and never operate ahead of schedule.
  • Report problems that may disrupt scheduled service.
  • Perform other duties as assigned.

Benefits

  • Health insurance
  • Delta Dental plan
  • VSP vision plan
  • Seven paid holidays
  • Paid vacation after one year of service
  • Up to eight paid PTO days
  • Up to three days of bereavement leave
  • Teamsters-sponsored pension plan
  • Company 401(k) plan
  • Company-paid $10,000 life insurance
  • Uniforms provided
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