Fixed Operations Warranty Clerk

Rochester Motor Cars•Rochester, MN

2d•Onsite

About The Position

The Fixed Operations Warranty Clerk will support Mazda, Ford, Toyota & Chevy by closing out warranty repair orders, processing warranty payments, communicating with Warranty Administrators regarding claims we were either not paid for, as well as over/under payments and maintaining accounts within the Dealer Management System.

Requirements

Strong analytical skills and a sense of urgency
Team player focused on efficiency and accuracy.
Strong communication skills via email/phone
Good organization skills with attention to detail
Critical thinker and effective time manager
Experience with Microsoft Office/Excel
High School Diploma
2 years of administrative experience

Nice To Haves

Previous automotive accounting experience preferred, but not necessary.

Responsibilities

Daily Close warranty repair orders for Mazda, Ford, Toyota & Chevy
Post warranty payments for Mazda, Ford, Toyota & Chevy in DMS
Weekly Review open RO report and ensure they are closed in a timely manner
Review accounts within DMS
Monthly One on One with Fixed Operations Team Lead
Month-End Ensure all open RO’s that can be closed for the month, are closed
Quarterly Review accounts with Fixed Operations Team Lead
Year-End Review all accounts by end of January to ensure they are ready for audit
If any 12 th month adjusting entries need to be completed, this needs to be communicated to Fixed Operations Team Lead by Dec 31 st .
Ensure account transaction descriptions and supporting documentation for bodyshop accounts are saved to the M drive for December GL
Maintain the integrity of the FTC regulations
Complies with the employee handbook, company, & departmental policies
Cross training
Organizing and maintaining paperwork