WARRANTY CLERK
Starling Chevrolet•Orlando, FL
•Onsite
About The Position
Starling Chevrolet Orlando is seeking a detail-oriented Warranty Administrator to join our Service department. If you thrive on accuracy, follow-through, and keeping claims moving, we’d like to talk to you.
Requirements
- Strong understanding of repair orders, labor operations, and parts coding
- Excellent attention to detail, organization, and follow-up
- Ability to meet submission deadlines and minimize claim aging
- High school diploma or equivalent; valid driver’s license
Nice To Haves
- Prior automotive warranty administration experience preferred
- Manufacturer-specific experience a plus
- Familiarity with dealership DMS Tekion and General Motors Global connect claim portal a plus
Responsibilities
- Prepare, submit, and track warranty, extended service contract, and goodwill claims to the manufacturer
- Review repair orders for accuracy, proper coding, required documentation, and technician story/cause/correction
- Follow up on pending, suspended, and rejected claims to ensure timely payment
- Reconcile warranty receivables and resolve chargebacks
- Stay current on manufacturer warranty policies, bulletins, and labor operation/time guidelines
- Maintain warranty parts retention and scrap per manufacturer requirements
- Work closely with service advisors, technicians, and the service manager to correct claim issues
Benefits
- Competitive pay
- Medical/dental/vision
- 401(k)
- PTO
- Employee discounts
- Stable, team-oriented work environment with growth potential
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
