Fixed Operations Warranty Clerk

Rochester Motor CarsRochester, MN
$24 - $26Onsite

About The Position

The Fixed Operations Warranty Clerk will support Mazda, Ford, Toyota & Chevy by closing out warranty repair orders, processing warranty payments, communicating with Warranty Administrators regarding claims we were either not paid for, as well as over/under payments and maintaining accounts within the Dealer Management System.

Requirements

  • Strong analytical skills and a sense of urgency
  • Team player focused on efficiency and accuracy.
  • Strong communication skills via email/phone
  • Good organization skills with attention to detail
  • Critical thinker and effective time manager
  • Experience with Microsoft Office/Excel
  • High School Diploma
  • 2 years of administrative experience

Nice To Haves

  • Previous automotive accounting experience preferred, but not necessary.

Responsibilities

  • Close warranty repair orders for Mazda, Ford, Toyota & Chevy
  • Post warranty payments for Mazda, Ford, Toyota & Chevy in DMS
  • Review open RO report and ensure they are closed in a timely manner
  • Review accounts within DMS
  • One on One with Fixed Operations Team Lead
  • Ensure all open RO’s that can be closed for the month, are closed
  • Review accounts with Fixed Operations Team Lead
  • Review all accounts by end of January to ensure they are ready for audit
  • Communicate to Fixed Operations Team Lead if any 12th month adjusting entries need to be completed by Dec 31st.
  • Ensure account transaction descriptions and supporting documentation for bodyshop accounts are saved to the M drive for December GL
  • Maintain the integrity of the FTC regulations
  • Complies with the employee handbook, company, & departmental policies
  • Cross training
  • Organizing and maintaining paperwork

Benefits

  • medical
  • dental
  • paid time-off
  • STD/LTD
  • 401k
  • life insurance
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