Fitting Room Specialist-PT

Scheels•Billings, MT

10d

About The Position

The Fitting Room Specialist welcomes customers, manages fitting-room check-in and checkout, and monitors merchandise brought into fitting rooms. The role prepares merchandise for return to the sales floor, answers incoming calls professionally, and develops product knowledge to support customers and sales associates. The specialist answers questions about merchandise location, price, and use, referring customers to the appropriate associate when needed. The role also maintains a clean, safe, and organized fitting-room environment and follows safety procedures to minimize injury risk. The ideal candidate has or is pursuing a high school diploma or GED, along with 1–3 months of related experience or training, or an equivalent combination of education and experience. The position involves physical activity and medium work, including occasionally exerting up to 50 pounds of force, frequently up to 30 pounds, and constantly up to 10 pounds to move objects.

Requirements

Have or be pursuing a high school diploma or GED, or have an equivalent combination of education and experience.
Have 1–3 months of related experience or training, or an equivalent combination of education and experience.
Be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push and pull, lift, talk, and hear, with or without reasonable accommodation.
Be able to exert up to 50 pounds of force occasionally, up to 30 pounds frequently, and up to 10 pounds constantly to move objects.

Responsibilities

Greet customers and check them in and out of fitting rooms while monitoring the amount of merchandise in the rooms.
Prepare merchandise, including buttoning and zipping items, for return to the selling floor.
Answer incoming calls in a friendly, professional, and pleasant manner.
Learn product knowledge to assist customers and partner effectively with sales associates.
Answer questions about merchandise location, price, and use, and direct customers to the correct associate when necessary.
Maintain a clean, safe, and organized fitting-room environment.
Follow safety procedures and perform job duties in a manner that minimizes the risk of injury.