Room Attendant - PT

DRIFTWOOD HOSPITALITY MANAGEMENT•Miami, FL

5d•Onsite

About The Position

The Room Attendant is responsible for cleaning and maintaining assigned guest rooms according to company procedures and standards that meet or exceed expectations. The role includes preparing housekeeping supplies, following guest-room entry procedures, replenishing amenities, completing checklists, reporting room conditions, and maintaining clean and orderly corridors and service areas. The hotel operates 24 hours a day, seven days a week, so shift days, start times, and hours worked may vary. The position also requires following company policies and safety and security procedures, maintaining a neat and well-groomed appearance, assisting other Housekeeping Personnel when needed, and performing related duties as requested by management.

Requirements

Ability to bend and reach to dust, clean, and make beds and bathrooms.
Ability to stand and walk for varying lengths of time, often for long periods.
Ability to communicate with different kinds of people to provide information, answer questions, and deliver services.
Ability to visually inspect rooms for cleanliness and guest belongings left behind.
Written communication skills to mark completed rooms on daily paperwork.
Ability to move fingers, arms, and hands quickly and easily to perform cleaning duties.
Ability to lift up to 50 pounds.
Ability to perform frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.

Responsibilities

Stock the housekeeping bag with sufficient cleaning supplies, equipment, and amenities.
Follow knocking procedures before entering guest rooms.
Clean assigned guest rooms and replenish amenities.
Complete the entire housekeeping checklist.
Accurately report clean rooms to the supervisor for inspection.
Report damage and hazards in guest rooms through Guestware or to the Housekeeping Coordinator.
Secure guest-room doors when exiting.
Keep corridors and service areas neat.
Turn in lost-and-found items and guest-room keys.
Follow company policies and safety and security procedures, including fire-prevention and emergency procedures.
Use protective equipment and report unsafe conditions, accidents, injuries, near-misses, property damage, or loss to management.
Maintain a neat, clean, and well-groomed appearance.
Assist other Housekeeping Personnel when needed and perform related duties as requested by management.