Fitness Trainer

Planet Fitness•Charlotte, NC

12d•Onsite

About The Position

As a Fitness Trainer at Planet Fitness, you will operate the PE@PF group fitness program and help create a welcoming, supportive fitness experience for members of all fitness levels. You will connect with members, encourage them as they work toward their individual goals, and support safe use of club equipment while upholding club policies. The role also includes maintaining clean and safe fitness areas and assisting members and guests with questions and club services.

Requirements

Must be at least 18 years of age.
Must be willing to become CPR/AED certified; training is provided by Planet Fitness.
Nationally Certified Training Certificate required.
Basic computer proficiency.
Must be able to lift up to 75 pounds.
Continual standing and moving throughout the club during the shift.
Continual in-person and telephone communication during the shift.
Must be able to bend and twist to accomplish tasks.
Will encounter toxic chemicals during the shift and frequently clean and sanitize equipment and facilities.

Nice To Haves

6–12 months of experience in a customer service environment is preferred.
Positive, upbeat attitude and a passion for fitness and helping others achieve their goals.
Enjoys connecting with, encouraging, and motivating people of all fitness levels.
Takes pride in creating a welcoming and supportive experience for members and guests.
Punctual, reliable, and dependable.
Patient, empathetic, and genuinely interested in helping others.
Communicates clearly and is comfortable guiding individuals and groups.
Acts with integrity and treats others with respect.
Works well as part of a team and supports fellow team members.
Learns quickly and applies learning from online and hands-on training.

Responsibilities

Create a class schedule for members, including Orientation and DYOP (Develop Your Own Program).
Proactively engage with members on the club floor about their fitness goals, instruct them on safe equipment use, and provide support as needed.
Connect with members on the club floor, offer assistance, and support their fitness journeys while upholding club policies and promoting the Judgement Free Zone®.
Frequently walk all fitness areas to ensure a positive member experience and quickly address identified issues.
Conduct prospective member calls and tours, assess membership needs, and offer Trainer services.
Greet members and guests as they enter and exit the club and assist with questions or concerns at check-in.
Answer phones in a friendly manner and assist callers with inquiries.
Regularly clean and sanitize exercise equipment, Black Card spa amenities, communal spaces, and assigned areas.
Keep restrooms clean, sanitized, stocked, and clutter-free by following the routine cleaning schedule.
Contribute to a safe and healthy workplace by following applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and working safely.