Fitness Trainer

Planet Fitness•Monument, CO

About The Position

The Trainer runs Planet Fitness’s PE@PF group fitness program, including creating and following the class schedule. The role helps new members work toward their fitness goals by designing simple workout programs and teaching members how to use equipment properly and safely. The Trainer also supports front-desk operations, responds to member questions and concerns, and helps maintain the club’s cleanliness and appearance. The position is full-time, non-supervisory, and non-exempt, and reports to the Club Manager.

Requirements

Honesty and a good work ethic.
Strong communication and organizational skills.
Passion for fitness and health.
Punctuality and reliability.
Exceptional customer service skills and the ability to interact positively and professionally with members and coworkers.
Strong listening skills, empathy, and problem-solving ability.
Ability to demonstrate diplomacy and use appropriate behavior and language in all interactions.
Completed fitness trainer certification.

Responsibilities

Conduct and run the PE@PF program, including creating and following the schedule.
Consult with members about their fitness goals and instruct them in the proper and safe use of equipment.
Develop creative ways to promote PE@PF class sign-ups.
Create bi-weekly updates featuring a variety of exercises.
Meet class requirements based on club size and member traffic.
Answer phones and assist callers with questions.
Check members into the system and sign up new members.
Tour potential members around the club.
Change or update member account information.
Respond to member questions and concerns professionally and promptly, escalating issues to the Team Lead, MIT, or Club Manager as needed.
Help maintain the club’s cleanliness and appearance.