Fitness Trainer

Planet Fitness•New Smyrna Beach, FL

13d

About The Position

The Fitness Trainer operates Planet Fitness’s PE@PF group fitness program and helps create a welcoming, supportive fitness experience for members of all fitness levels. The role includes creating a class schedule, including Orientation and DYOP (Develop Your Own Program), and engaging with members on the club floor to discuss their fitness goals, explain safe equipment use, and provide support. The Fitness Trainer helps promote the Judgement Free Zone® while following club policies, regularly checks fitness areas and promptly addresses issues, and conducts prospective-member calls and tours to assess membership needs and offer Trainer services. Daily work may also include greeting members and guests, answering questions and phone calls, and cleaning and sanitizing exercise equipment, Black Card spa amenities, communal spaces, assigned areas, and restrooms. Team members are expected to follow health and safety policies, report unsafe conditions or at-risk behavior, and work safely.

Requirements

Must be at least 18 years old.
Willingness to become CPR/AED certified; training is provided by Planet Fitness.
Nationally Certified Training Certificate required.
Basic computer proficiency.
Able to stand and move continually throughout the club during the shift.
Able to communicate continually in person or by phone during the shift.
Able to lift up to 75 pounds.
Able to move into different positions, including bending and twisting, to accomplish tasks.
Must be able to work around toxic chemicals and frequently clean and sanitize equipment and facilities.

Nice To Haves

6–12 months of experience in a customer service environment is preferred.

Responsibilities

Operate the Planet Fitness PE@PF group fitness program.
Create a class schedule for members, including Orientation and DYOP (Develop Your Own Program).
Engage with members on the club floor about their fitness goals, instruct them in safe equipment use, and provide support as needed.
Promote the Judgement Free Zone® by connecting with members, offering assistance, and supporting their fitness journeys while upholding club policies.
Frequently walk all fitness areas to ensure a positive member experience and quickly address identified issues.
Conduct prospective-member calls and tours, assess membership needs, and offer Trainer services.
Greet members and guests as they enter and exit the club and assist with questions or concerns during check-in.
Answer phones in a friendly manner and assist callers with inquiries.
Regularly clean and sanitize exercise equipment, Black Card spa amenities, communal spaces, and assigned areas.
Keep restrooms clean, sanitized, stocked, and clutter-free according to the routine cleaning schedule.
Follow applicable health and safety policies and protocols, report unsafe conditions or at-risk behaviors to leadership, and conduct work safely.