Fitness Trainer

Planet Fitness•West Palm Beach, FL

About The Position

At Planet Fitness, the Fitness Trainer operates the PE@PF group fitness program and helps create a welcoming, supportive fitness experience for members and guests of all fitness levels. The role includes creating class schedules, including Orientation and DYOP (Develop Your Own Program), and engaging members on the club floor to discuss fitness goals, explain safe equipment use and provide assistance. The Fitness Trainer promotes the Judgement Free Zone® while upholding club policies, regularly checks fitness areas and addresses issues, and conducts prospective-member calls and tours to assess needs and offer Trainer services. Daily duties may also include greeting members and guests, answering questions and phone calls, and cleaning and sanitizing exercise equipment, Black Card spa amenities, communal spaces, assigned areas and restrooms. Team members are expected to follow health and safety policies, report unsafe conditions or at-risk behaviors, and work safely.

Requirements

Must be 18 years of age or older.
Willingness to become CPR/AED certified; training is provided by Planet Fitness.
Nationally Certified Training Certificate required.
Basic computer proficiency.
Able to lift up to 75 pounds.
Able to continually stand and move throughout the club during a shift.
Able to communicate continually in person or by phone during a shift.
Able to bend, twist and move into different positions to accomplish tasks.
Frequent cleaning and sanitizing of equipment and facilities is required.
Will encounter toxic chemicals during a shift.

Nice To Haves

6–12 months of experience in a customer service environment is preferred.
Positive, upbeat attitude and passion for fitness and helping others achieve their goals.
Enjoys connecting with, encouraging and motivating people of all fitness levels.
Takes pride in creating a welcoming and supportive experience for members and guests.
Punctual, reliable and dependable.
Patient, empathetic and genuinely interested in helping others.
Communicates clearly and is comfortable guiding individuals and groups.
Acts with integrity and treats others with respect.
Works well as part of a team and supports fellow team members.
Learns quickly and applies knowledge from online and hands-on training.

Responsibilities

Operate the Planet Fitness PE@PF group fitness program.
Create a class schedule for members, including Orientation and DYOP (Develop Your Own Program).
Proactively engage with members on the club floor about their fitness goals; instruct them in safe equipment use and provide support as needed.
Promote the Judgement Free Zone® by connecting with members, offering assistance and supporting their fitness journeys while upholding club policies.
Frequently walk all fitness areas to help ensure a positive member experience and promptly address issues.
Conduct prospective-member calls and tours, assess membership needs and offer Trainer services.
Greet members and guests as they enter and exit the club and assist with questions or concerns during check-in.
Answer phones in a friendly manner and assist callers with inquiries.
Regularly clean and sanitize exercise equipment, Black Card spa amenities, communal spaces and assigned areas.
Keep restrooms clean, sanitized, stocked and clutter-free in accordance with the routine cleaning schedule.
Follow applicable health and safety policies and protocols, report unsafe conditions or at-risk behaviors to leadership, and conduct work safely.