Fitness Trainer

Planet Fitness•Brentwood, NY
•$19 - $20

About The Position

At Planet Fitness, the mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. The company describes its culture as supportive and engaging, with a focus on community health and wellbeing and member experiences that exceed expectations. The Fitness Trainer operates the Planet Fitness group fitness program (PE@PF), including creating class schedules for members. The role supports members on the club floor by helping them pursue fitness goals and safely use equipment, while maintaining a welcoming environment and upholding club policies. The position also involves member service, club-area walkthroughs, prospective-member calls and tours, and regular cleaning and sanitizing of equipment and facilities. The hourly pay range is $18.50 to $20.00. Benefits listed include medical, dental and vision insurance; short- and long-term disability; term life insurance; a 401(k) retirement savings plan; flexible spending accounts; vacation, sick and holiday pay; a free Black Card Membership; tuition reimbursement; employee perks and discounts; and team-building competitions and social events. Certain benefits are offered only to full-time employees. Team members are expected to contribute to a safe and healthy workplace by following applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and working safely.

Requirements

  • Must be 18 years of age or older.
  • Willing to become CPR/AED Certified; training is provided by Planet Fitness.
  • Nationally Certified Training Certificate required.
  • Basic computer proficiency.
  • Must be able to lift up to 75 pounds.
  • Continual standing and movement throughout the club during the shift.
  • Continual in-person or phone communication during the shift.
  • Must be able to bend and twist and move into different positions to accomplish tasks.
  • Will encounter toxic chemicals during the shift.
  • Frequent cleaning and sanitizing of equipment and facilities.

Nice To Haves

  • 6–12 months of experience in a customer service environment is preferred.
  • Positive and upbeat attitude; passion for delivering a consistent and exceptional experience to members, guests, and team members; punctuality, reliability, dependability, integrity, respect, diplomacy, communication and listening skills, empathy, motivation to help others, ability to inspire and motivate, and ability to quickly learn and apply training.

Responsibilities

  • Operate the Planet Fitness group fitness program (PE@PF).
  • Create a class schedule for members, including Orientation and DYOP (Develop your own program).
  • Proactively engage with members on the club floor about their fitness goals, instruct them on safe equipment use, and provide support as needed.
  • Connect with members on the club floor, offer assistance, support their fitness journeys, and uphold club policies.
  • Frequently walk all fitness areas to ensure a good member experience and quickly address issues identified.
  • Perform prospective member calls and tours, assess membership needs, and offer Trainer services.
  • Greet members and guests as they enter and exit the club and assist with questions or concerns at check-in.
  • Answer phones in a friendly manner and assist callers with inquiries.
  • Regularly clean and sanitize exercise equipment, Black Card spa amenities, communal spaces, and assigned areas.
  • Keep restrooms clean and sanitized, stocked, and clutter-free by following the routine cleaning schedule.
  • Follow applicable health and safety policies and protocols, report unsafe conditions or at-risk behaviors to leadership, and work safely.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Short-term and long-term disability insurance
  • Term life insurance
  • 401(k) retirement savings plan
  • Flexible spending accounts
  • Vacation, sick and holiday pay
  • Free Black Card Membership
  • Tuition reimbursement
  • Employee perks and discounts
  • Team-building competitions and social events
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