Fitness Manager (NP)

The Edge Fitness Clubs•Naperville, IL

About The Position

The Fitness Manager leads the fitness services department at an Edge Fitness Clubs location and is accountable for the department’s financial performance, sales goals, and key performance indicators. The role oversees personal training sales and operations, supplement inventory and profitability, and coordination with the Membership department to support fitness assessments and sales presentations. The manager recruits, hires, onboards, schedules, coaches, and performance-manages Personal Trainers, while helping maintain a positive workplace and developing staff through training and mentorship. This is a full-time exempt position with varying hours; it frequently requires long hours and night or weekend work and may require working on the last day of the month.

Requirements

Two years of related sales experience.
Two years of experience in the fitness industry.
At least two years of leadership and people-management experience, including success leading, coaching, and motivating teams and individuals to achieve goals across multiple locations.
Current CPR and First Aid certifications, maintained throughout employment.
A current personal training certification within 60 days of employment; accepted certifications include NASM, NSCA, ACE, ISSA, or NFPT.
Ability to create and sustain a service culture focused on hospitality, care, welcome, and fun.
Passion for fitness and demonstrated knowledge of fitness equipment and wellness strategies.
Strong oral and written communication, interpersonal, and relationship-building skills.
Strong MS Office skills and ability to adapt to new technologies.
Demonstrated ability to motivate and influence all levels of an organization.
Strong time-management skills.

Nice To Haves

A related university degree in Exercise Science, Exercise Physiology, or Kinesiology, or equivalent experience, is strongly preferred.

Responsibilities

Direct the department’s financial performance across fitness services and meet personal and club monthly sales and KPI targets.
Manage Personal Trainer payroll and expenses.
Partner with the Membership department to book initial fitness assessments and build value in fitness services during membership tours.
Ensure personal training presentations and fitness assessments (VFPs) follow consistent corporate standards.
Develop lead-generation strategies with the team and work toward lead targets.
Set fitness services sales goals for Fitness Consultants and front desk employees.
Work with the Admin Specialist to manage supplement profit and loss, and follow through on supplement handoffs.
Recruit, hire, and onboard personal training staff to maintain forecasted staffing levels.
Participate in Personal Trainer performance assessments and termination processes in partnership with HR and management.
Coach, teach, train, and mentor staff; manage fitness staff performance and KPIs.
Develop staff knowledge of fitness products, including strength products, supplements, and personal training.
Communicate department initiatives, standards, and directives, and foster a positive workplace with opportunities for staff advancement.
Lead interviewing, hiring, scheduling, and performance management for Personal Trainers at the club.

Benefits

Free gym membership.
Tiered medical, dental, and vision health benefits.
PTO and paid holidays.
401(k) enrollment.
Discounts on personal training, apparel, shake bar, and Edge Kids.
Team-building, leadership, and development training, with opportunities to advance.
Reimbursement for training certifications.
Company-paid $25,000 life insurance.
Long-term disability coverage.
Employee Assistance Program (EAP).
Fun work environment and team culture.