Fitness Manager (NP)

The Edge Fitness Clubs • Naperville, IL

3d

About The Position

The Fitness Manager is responsible for the financial performance and sales results of the club’s fitness services, including achieving personal and club monthly sales KPI targets, managing personal trainer payroll and expenses, and overseeing fitness product sales and supplement inventory. The role partners with the Membership department to support fitness assessments and member tours, maintains consistent fitness presentations and assessments, and develops lead-generation strategies and sales goals. The manager also works with the Admin Specialist on supplement profit and loss and follows through on supplement handoffs.

The position leads the club’s personal training staff, including recruiting, hiring, onboarding, scheduling, coaching, training, mentoring, and performance management. In partnership with HR and management, the Fitness Manager participates in performance assessments and termination processes. The manager communicates department initiatives and standards, supports staff development, and fosters a positive workplace with advancement opportunities. This is a full-time exempt position with varying hours, frequently involving long hours and night or weekend work; work on the last day of the month may be required.

Requirements

• Two years of related sales experience.
• Two years of experience in the fitness industry.
• At least two years of leadership and people-management experience, including success leading, coaching, and motivating teams and individuals to achieve goals across multiple locations.
• Current CPR and First Aid certifications, maintained throughout employment.
• Current personal training certification within 60 days of employment; accepted certifications include NASM, NSCA, ACE, ISSA, or NFPT.
• Ability to create and sustain a hospitality-focused service culture that is caring, welcoming, and fun.
• Passion for fitness and demonstrated knowledge of fitness equipment and wellness strategies.
• Strong oral and written communication, interpersonal, and relationship-building skills.
• Strong Microsoft Office skills and ability to adapt to new technologies.
• Demonstrated ability to motivate and influence people at all organizational levels.
• Strong time-management skills.

Nice To Haves

• A related university degree in Exercise Science, Exercise Physiology, or Kinesiology, or equivalent experience, is strongly preferred.

Responsibilities

• Direct the department’s financial performance in total fitness services.
• Meet personal and club monthly sales KPI targets.
• Manage personal trainer payroll and expenses.
• Partner with the Membership department to ensure initial fitness assessments are booked and advisors build value during tours.
• Ensure personal training presentations and fitness assessments (VFPs) are structured, standardized, and consistent with corporate standards.
• Develop lead-generation strategies with the team to meet lead targets.
• Establish fitness services sales goals for Fitness Consultants and front desk employees.
• Lead all fitness products at the location.
• Manage supplements and inventory.
• Work with the Admin Specialist to manage supplement profit and loss.
• Track and follow through on supplement handoffs.
• Recruit, hire, and onboard personal training staff to keep staffing within forecasted budget levels.
• Participate in personal trainer performance assessment and termination processes in partnership with HR and management.
• Develop a high-performing team through coaching, teaching, and training.
• Manage performance and KPIs for all fitness staff.
• Develop staff knowledge of fitness products, including strength products, supplements, and personal training.
• Schedule and conduct mentoring time with personal trainers.
• Communicate department initiatives, standards, and directives.
• Create a positive, healthy workplace environment that provides staff advancement opportunities.
• Lead, interview, hire, schedule, and performance-manage all personal trainers in the club.

Benefits

• Free gym membership.
• Tiered medical, dental, and vision benefits for employees and family.
• Paid time off and paid holidays.
• 401(k) plan.
• Discounts on personal training, apparel, shake bar, and Edge Kids.
• Team-building activities and leadership and development training, with opportunities to advance.
• Reimbursement for training certifications.
• Company-paid life insurance ($25,000), long-term disability, and Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed