Fitness Manager

Blake Street House • Bentonville, AR

1d • Onsite

About The Position

As a Fitness Manager, you will lead the daily operations of the fitness center, ensuring a safe, clean, and energizing environment for all guests and members. You’ll oversee fitness coaches and attendants, maintain equipment, coordinate schedules, and create an atmosphere that motivates wellness and community.

Requirements

• Degree in Kinesiology or Exercise Science preferred.
• Previous experience as a certified personal trainer preferred.
• Strong computer skills including MS office proficiency; experience with Book4Time, ClubAutomation, or other scheduling software preferred.
• Critical thinking skill - able to use logic and reasoning to find solutions to various challenges.
• Excellent interpersonal skills; strong organizational ability, time management and detail orientation.
• Possess a sales mentality to promote wellness services and retail products.
• Ability to successfully train and coach a team of Fitness Coaches and Contractors.
• Adhere to Arkansas State Board of Health rules and other regulatory and licensure requirements depending on the discipline.
• Must possess all required insurance coverages.

Responsibilities

• Upholding the Indigo Road standards of hospitality.
• Manage daily operations of the Wellness area including Gyms, Studio, and Wellness Lounge; enforce policies and procedures.
• Lead, train, and support team members such as fitness coaches, therapists, and attendants to ensure exceptional guest service.
• Monitor guest feedback to continually enhance the wellness experience.
• Train and onboard Fitness Coaches and Contractors to deliver services to Indigo Road standards.
• Coordinate and update the comprehensive Wellness Group Class Schedule that meets Member’s needs; schedule all classes in ClubAutomation; make updates to subs in ClubAutomation; maintain accuracy through continual updating to avoid overbooking or conflicts.
• Drive sales initiatives via developing packages, promotions and programs.
• Match Members with a Fitness Coach that is the best fit and drives their wellness journey forward.
• Possess thorough understanding and be able to clearly articulate fitness methods and class content.
• Ensure fitness areas are well-maintained and supplied; create maintenance and housekeeping tickets, as needed.
• Influence fitness retail through ordering, inventory, stocking and selling.
• Track contractor licenses, insurance coverages and certifications to maintain compliance with the Arkansas State board of Health, and other regulatory agencies.
• Process contractor invoices monthly and purchase orders when necessary.
• Build and foster relationships with local fitness and wellness businesses, services, trainers, consultants, projects and initiatives. Be seen as a fitness and wellness expert within the local community. Keep updated on all new experiences, services, techniques, offerings within the fitness and wellness realms.
• Partner with the Event Manager and Marketing Manager to actively create and execute a dynamic year-round fitness and wellness event calendar.
• Be prepared to respond diligently and appropriately to any guest inquiries and complaints.
• Self-manage. Follow attendance policy, clock in/out appropriately, adhere to dress code, be proactive in accomplishing duties, adhere to Company policies and procedures.
• Demonstrate how to carry out various exercises and routines.
• Monitor Members exercising and coach them through correct techniques to minimize injury and improve fitness.
• Provide modifications during training sessions, workouts, and classes for different levels of fitness and skill.
• Monitor members’ progress and adapt programs as needed.
• Explain and enforce safety rules and regulations on sports, recreational activities, and the use of exercise equipment.
• Provide Members with information or resources about nutrition, weight control, and wellness habits.
• Provide emergency first aid if needed.
• Monitor a team of freelance-contractors and ensure they are performing to the level of quality expected.
• Ensure the gym equipment stays organized and tidy through the day.
• Track member’s fitness and make recommendations on how to improve their health.
• Ensure that only Members on Non-Members who have purchased a wellness pass are using the gym.
• Make recommendations to management of what equipment should be purchased or replaced, as well as make maintenance and housekeeping requests for existing equipment if necessary.
• Conduct both personal training sessions and group fitness sessions. When not in sessions, monitor the Gyms, Studio, and Wellness Lounge.
• All other duties as assigned.

Benefits

• Competitive base pay
• Health benefits
• PTO benefits after 90 days
• Comprehensive health insurance coverage, including medical, dental, vision, and more.
• Access to a 401K plan with a 50% match on your first 6% investment, along with Roth options.
• Zero-interest housing loan program
• Discounts at our 15 restaurant concepts and growing boutique hotels division.
• 4 weeks of PTO for maternity/paternity leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree