Fitness Floor

Old Colony YMCA•East Bridgewater, MA

About The Position

The Fitness Instructor maintains a safe, orderly, clean, and secure fitness center while providing friendly, professional, and courteous service to members, clients, volunteers, and fellow employees. The role delivers safe, efficient fitness orientations and personalized exercise programs, adapts orientations to members’ needs, and promotes the YMCA’s programs and services. The instructor demonstrates the YMCA’s values of caring, respect, honesty, and responsibility. The position supports member engagement and retention through ongoing floor presence, exercise and equipment safety monitoring, member follow-up, appointment booking, and accurate records of members’ goals and exercise prescriptions. It also contributes to branch teamwork, events, administrative procedures, and facility upkeep, including equipment cleaning, basic maintenance, and opening and closing procedures. Additional responsibilities may be assigned to support the YMCA’s operations, and employment hours may change according to business needs.

Requirements

Current CPR and AED certification.
Ability to lift at least 50 pounds.
Ability to walk, stand, and move around during the workday.
Strong organizational, member-service, and communication skills.
Ability to work both independently and as part of a team.
Professional appearance and demeanor.
Initiative, punctuality, preparedness, and responsibility.
Willingness to keep up with industry changes and increase knowledge in the field.
Ability to highlight, promote, and participate in other branch programs.

Nice To Haves

A degree in fitness, health, or a related field is desirable.
Experience in a fitness-center setting with one-on-one and group consultations is helpful.
Initiative to create new programs, projects, or procedures.

Responsibilities

Conduct safe, efficient, professional fitness orientations according to branch guidelines and standards.
Prescribe full, safe, effective, personalized exercise programs and adjust orientations to accommodate members’ needs.
Promote YMCA programs and services and help connect members with relevant offerings.
Remain visible, available, approachable, and identifiable to members; engage with exercisers while on the fitness floor when not performing other duties.
Observe exercise tolerance and equipment safety, and respectfully assist members who may need help.
Record members’ names, goals, and exercise prescriptions; monitor participants’ heart rates, blood pressure, and/or perceived exertion.
Follow up with previous participants and actively seek ways to retain members, including through calls and articles.
Book fitness and other appropriate appointments using established procedures; stay informed about branch programs and policies and answer member questions.
Communicate clearly and professionally with members and staff, use appropriate communication methods, and help improve or resolve conflict.
Assist other areas of the center as needed; support special events, open houses, demonstrations, health and fitness fairs, and verbal announcements.
Support management decisions, attend departmental meetings, promote team spirit, and substitute for other staff when possible, including at short notice.
Follow administrative procedures, including timekeeping and notifying the appropriate people when late or sick.
Maintain relevant certifications and provide copies when renewed; complete assigned projects promptly and keep forms, articles, and handouts stocked.
Follow trained opening and closing procedures.
Keep the Advanced Fitness Center and Strength Fitness Center neat, clean, and secure; clean and maintain assigned equipment and additional areas as time allows.
Perform housekeeping and light maintenance, such as lubricating machines, cleaning upholstery, and vacuuming; use and stock appropriate cleaning and maintenance materials.
Follow procedures when equipment fails, repair or reset equipment when appropriate, and conduct regular fitness-center safety and cleanliness sweeps.
Maintain workout-area temperatures within recommended ranges.
Provide friendly, courteous service to YMCA members, clients, and volunteers; participate in branch activities outside the center, sometimes outside scheduled hours, and assist with the Annual Youth Support Campaign.
Accept additional responsibilities as assigned to support YMCA operations and teamwork.