Fitness Center Staff

Jewish Community Center of York Pennsylvania•York Township, PA

About The Position

The Fitness Center Employee is responsible for ensuring a positive customer experience, maintaining safety standards, and upholding cleanliness within the Fitness Center and the York JCC. The role involves assisting members with fitness equipment, fostering professional relationships, and providing program guidance. The Fitness Center Employee reports directly to the Fitness Director/Fitness Center Coordinator.

Requirements

Minimum age of 16 years.
Current CPR/AED certification.
Flexibility in scheduling, including weekends and the ability to pick up shifts as needed.
Basic knowledge of gym equipment operation.
Ability to perform physical tasks, including bending, lifting at least 40 pounds, and repetitive movements.
Comfort with continuous exposure to moderate noise levels.

Nice To Haves

First Aid certification.
Prior sales experience.

Responsibilities

Greet members and guests and assist with inquiries, membership sign-ups, and related tasks.
Answer phone calls and respond promptly to emails, providing accurate information and assistance.
Handle member concerns, feedback, and complaints professionally, escalating issues when necessary.
Maintain cleanliness and order in the reception area, front desk, and Studios 1, 2, and 3, including racking weights, cleaning floors, closets, and machines, and picking up trash.
Monitor equipment usage and promptly report maintenance or repair needs.
Ensure compliance with safety protocols and emergency procedures and provide assistance during emergencies.
Accurately record work hours in Paylocity or other provided tracking tools by clocking in and out before and after shifts.
Stay updated on York JCC and Fitness Department communications and attend scheduled meetings.
Engage with members in the fitness center, build rapport, and provide information about programming.
Tidy equipment, clean surfaces, and dispose of trash to maintain cleanliness and organization.
Assist trainers and group fitness instructors with equipment setup and charging iPads.
Maintain knowledge of fitness equipment to educate members.
Perform other duties assigned by the Fitness Director/Fitness Center Coordinator.