Fitness Center Concierge

JLL • Cincinnati, OH

1d • Onsite

About The Position

The Fitness Center Concierge helps maintain a safe, clean, and welcoming fitness environment for building occupants and members. The role supports daily facility operations through upkeep, equipment safety monitoring, supply management, and member service, helping the center reflect JLL’s commitment to exceptional workplace experiences and healthy, high-performing environments.

The position is on-site in Cincinnati, Ohio, Monday through Friday, 10:30 AM to 7:00 PM. Candidates must be authorized to work in the United States without visa sponsorship. Applications are accepted on an ongoing basis until a candidate is identified.

Requirements

• Ability to stand and walk for extended periods throughout each shift.
• Ability to regularly lift more than 50 pounds of gym equipment, weights, or laundry bags.
• Strong verbal communication skills and a friendly, approachable demeanor.
• Comfort enforcing facility rules and respectfully addressing member behavior.
• Reliability and adherence to the scheduled Monday–Friday, 10:30 AM–7:00 PM shift.
• Willingness to perform manual cleaning and sanitizing tasks throughout the day.
• Ability to follow emergency protocols and complete incident documentation accurately.
• Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

• Prior experience in hospitality or customer service environments.
• Basic familiarity with gym equipment or fitness center operations.
• Experience with inventory tracking or supply ordering processes.
• General understanding of cleaning protocols and chemical safety handling.
• Comfort using basic facility management or Work Order reporting systems.

Responsibilities

• Open the facility each shift by activating TVs and music systems, checking climate control, ensuring emergency exits are clear, and verifying emergency contact information is posted.
• Sanitize high-touch surfaces, mirrors, workout mats, and locker room areas, and monitor restroom cleanliness and supplies.
• Manage towel and paper-product inventory, refill dispensers, restock clean towels during peak hours, and coordinate laundry collection and sorting.
• Visually inspect gym equipment and weights, test safety mechanisms such as emergency stop buttons, and ensure equipment is properly spaced and organized.
• File Work Orders with management for facility damage, plumbing issues, or broken equipment, and promptly report lighting or ventilation problems.
• Enforce the gym dress code and safety policies professionally, redirecting unsafe behavior as needed.
• Respond promptly to medical emergencies or accidents and complete required documentation the same day.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed