FIT Operations Supervisor

UNC-Chapel Hill • Chapel Hill, NC

19h • Hybrid

About The Position

The UNC Formerly Incarcerated Transition (FIT) Program is based in the Department of Family Medicine at UNC Chapel Hill. It partners with the North Carolina Department of Adult Correction, Federally Qualified Health Centers, county health departments, community-based organizations, and local reentry councils to connect people returning from incarceration with essential health services and other reentry resources. Community Health Workers with prior justice system involvement act as peer navigators, helping clients establish primary care and access mental health and substance use disorder treatment, as well as assistance with housing, employment training, legal needs, education, transportation, life skills, and interactions with the justice system.

The Wake County FIT Operations Supervisor is a hybrid position responsible for day-to-day operational management of Wake County FIT and FIT Wellness services. FIT Wellness provides integrated psychiatric and primary care services to people with serious mental illness returning to the community after incarceration. The supervisor directly oversees currently five Community Health Workers and manages daily workflows, clinical operations, staff development, and implementation of program policies to support high-quality, patient-centered care. The role is the operational lead for Wake County FIT and FIT Wellness and collaborates with FIT Program leadership on quality improvement, program implementation, and operational planning.

Requirements

• Experience supervising employees and leading a team.
• Familiarity with principles of human resource management.
• Experience communicating with diverse audiences and building relationships with a variety of partners and constituents.
• Ability to manage multiple confidential responsibilities and exercise discretion and independent judgment.
• Demonstrated vision and leadership qualities.
• Strong time-management skills and ability to prioritize timely responses to internal and external partners.

Nice To Haves

• Independent clinical licensure (LCSW or LCSW-A), or ability to obtain licensure if applicable.
• Knowledge and experience in health issues related to criminal legal system involvement.
• Experience with client assessment, treatment planning, conducting interviews or investigations, advising or counseling clients, and participating in health promotion and health education activities.
• History of involvement with the criminal legal system.
• Experience with data management and continuous improvement.

Responsibilities

• Manage day-to-day operations of Wake County FIT and FIT Wellness services.
• Directly supervise Community Health Workers and oversee daily workflows and clinical operations.
• Support staff development and implement program policies to ensure high-quality, patient-centered care.
• Collaborate with FIT Program leadership on quality improvement, program implementation, and operational planning.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed