Fish Specialist

Petland Corporate Stores•Beavercreek, OH

About The Position

The Fish Specialist ensures fish and fish habitats are cared for in ways that support pet health and customer safety. The role maintains animal husbandry standards through opening, daily, and closing procedures; monitors fish health and keeps accurate records; and maintains attractive, properly decorated tanks. The specialist also provides customer service and sales in the Fish Department, helping match fish with suitable customers using Petland’s sales approach and materials. Additional duties may be assigned by management.

Requirements

Attention to detail.
Motivation.
Teamwork.
Communication skills.
Selling skills.
Customer service skills.
Sales or customer service experience is required.
Preferably six months to one year of related experience and/or training, or an equivalent combination of education and experience.

Nice To Haves

Point-of-sale (POS) systems experience is a plus.

Responsibilities

Care for fish and fish habitats to support pet health and customer safety.
Follow checklists and procedures for opening, daily, and closing duties to maintain animal husbandry standards.
Provide customer service and sales in the Fish Department using the Petland Mission, 5-Step Sale, and 4-Basic Needs sheets.
Maintain a professional appearance and standard of professionalism.
Monitor fish health and maintain appropriate records.
Decorate and maintain tanks to uphold presentation standards.
Conduct regular fish inventories and maintain related documentation.
Purchase and price fish as needed using internal tools and resources.
Perform other related duties as assigned by management.