First Deputy Director

City of New York•Jamaica, NY

11d

About The Position

The First Deputy Director works within the Administration for Children’s Services (ACS), which protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. Under the administrative direction of the Deputy Commissioner for Child Protection, Associate Commissioner, and Borough Commissioner, the First Deputy Director exercises wide latitude in independent action and decision-making. The role has overall responsibility for ensuring mandated investigations of child abuse and neglect reports begin within 24 hours of receipt. The position is open to internal ACS applicants only, with a stated salary of $152,843.00.

Requirements

A baccalaureate degree from an accredited college and four years of full-time, satisfactory professional social services or related experience in organizations dealing directly with children and/or adolescents; at least 18 months of the required experience must be in a supervisory, administrative, managerial, or executive capacity.
Education and/or experience equivalent to the stated degree and experience requirements may be accepted; all candidates must have at least 18 months of supervisory, administrative, managerial, or executive experience.
A Master's degree in Social Work may substitute for one year of the required general experience.

Nice To Haves

A record of proven managerial or supervisory accomplishments in child protection or a closely related human service field.
A Master of Social Work degree or a master’s degree in a related discipline.
Excellent communication skills.
Ability to deal tactfully and effectively with diverse constituencies at all levels.
Extensive understanding of child welfare issues.
Knowledge of the New York State Connections comprehensive case management system or another automated child welfare system.
Familiarity working with New York City’s diverse communities.
Experience and ability to assume full responsibility quickly within an existing unit.
Ability to communicate clearly in Spanish or other languages.

Responsibilities

Ensure crisis intervention and preventive services are provided to families identified as at risk.
Oversee Connections and all management compliance systems within the borough.
Ensure the overall functioning of the borough office when the Borough Commissioner is unavailable.
Direct child protective services managers and oversee the activities of caseworker units delivering protective, preventive, and family services.
Ensure each unit in the zone is sufficiently staffed, equipped, and trained to carry out its responsibilities in accordance with applicable laws, rules, regulations, and policies.
Collaborate and coordinate with interagency and intra-agency partners to facilitate staff training and development.
Oversee implementation of agency policy and operational systems within the borough to support effective and efficient service delivery.
Implement and monitor management controls and evaluate subordinate supervisors.
Take steps to improve service quality and carry out other administrative assignments as required.
Assist in resolving procedural and operational problems within the borough.
Design and oversee creative solutions to case-related problems within the borough.
Make necessary decisions quickly without prior approval from superiors.
Model effective communication, coaching, education, and support to foster quality supervision of subordinates.
Perform other related duties.