First Deputy Director

City of New York•New York, NY

11h•$83,718 - $223,299

About The Position

The First Deputy Director works within the Administration for Children’s Services (ACS), which protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. In each DCP borough and program office, an Administration team provides critical support functions to child protective staff. Under the administrative direction of the Deputy Commissioner for Child Protection, Associate Commissioner, and Borough Commissioner, and with wide latitude for independent action and decision-making, the First Deputy Director has overall responsibility for ensuring mandated investigations of reports of child abuse and neglect are undertaken within 24 hours of receipt. The role oversees borough operations, child protective services managers, casework units, compliance systems, staffing and training, and implementation of agency policies and operational systems. The First Deputy Director also makes quick decisions without prior approval of superiors and assumes responsibility for the borough office when the Borough Commissioner is unavailable. This position is open to internal ACS applicants only. The selected candidate will be offered a salary of $152,843.00.

Requirements

A baccalaureate degree from an accredited college and four years of full-time, satisfactory professional social services or related experience in organizations dealing directly with children and/or adolescents, including at least 18 months in a supervisory, administrative, managerial, or executive capacity; or equivalent education and/or experience, with at least 18 months in one of those capacities.
A Master of Social Work degree may be substituted for one year of the required general experience.
Proven managerial or supervisory accomplishments in child protection or a closely related human service field.
Excellent communication skills.
Ability to deal tactfully and effectively with diverse constituencies at all levels.
Extensive understanding of child welfare issues.

Nice To Haves

A Master of Social Work degree or a master’s degree in a related discipline.
Knowledge of the New York State Connections comprehensive case management system or another automated child welfare system.
Familiarity working with New York City’s diverse communities.
Experience and ability to step into an existing unit and assume full responsibility quickly.
Ability to communicate clearly in Spanish or other languages.

Responsibilities

Ensure the provision of crisis intervention and preventive services to families identified as at risk.
Oversee the operation of Connections and all management compliance systems within the borough.
Assume overall responsibility for the functioning of the borough office when the Borough Commissioner is unavailable.
Direct child protective services managers and remain accountable for several units of caseworkers providing protective, preventive, and family services within ACS borough offices.
Ensure each unit within the zone is sufficiently staffed, properly equipped, trained, and able to carry out its responsibilities in accordance with applicable laws, rules, regulations, and policies.
Collaborate and coordinate with inter-agency and intra-agency partners to facilitate training and staff development.
Oversee implementation of agency policy and operational systems within the borough to ensure effective and efficient service delivery.
Implement and monitor management controls and evaluate subordinate supervisors.
Take steps to improve service quality and carry out other administrative assignments as required.
Assist in resolving procedural and operational problems within the borough.
Design and oversee implementation of creative solutions to case-related problems within the borough.
Make quick decisions without prior approval of superiors.
Perform other related duties.
Model effective communication, coaching, education, and support to foster quality supervision of subordinates.