Deputy Director

VOA Chesapeake and Carolinas•Baltimore, MD

23h•$70,000 - $80,000•Onsite

About The Position

The Deputy Director plans and implements resident programs at a Residential Reentry Center (RRC), supervising case management, security operations, programming, and compliance staff. The role oversees managers and program delivery, keeps the Program Director informed about progress and performance, ensures operations follow agency policies and procedures and stay within budget, and works with program leadership to meet contractual obligations. The Deputy Director also identifies opportunities to improve RRC services. The position helps lead daily facility operations and maintain contractual, regulatory, and program requirements. It supports resident services and safety, staff training and supervision, budget planning, community and funding relationships, and the development of Community Corrections, Veterans, and Residential Services opportunities. When the Senior Program Director is absent, the Deputy Director coordinates daily operations.

Requirements

Master’s degree in Criminal Justice or a related field and five years of transferable experience, preferably in criminal justice; or a bachelor’s degree in a related field and five to seven years of transferable experience, preferably in criminal justice or social science.
Demonstrated ability in program development, managing residents in a 24/7 facility setting, and personnel management.
Comprehensive knowledge of community corrections, American Correctional Association (ACA) standards, and Prison Rape Elimination Act (PREA) guidelines.
Detailed knowledge of corrections, probation, pretrial services, residential reentry practices, and disciplinary hearing procedures.
Skills and experience in a reasonable combination of budgeting, staffing plans, management of 24/7 personnel, property, risk management, resource development, and public relations.
Valid driver’s license meeting company Motor Vehicle Record (MVR) guidelines.
Medical clearance for tuberculosis and annual clearance thereafter.
Acceptable Bureau of Prisons background check and OIG Exclusion check.
CPR/First Aid certification must be acquired and maintained once employed.
Excellent written and verbal communication skills.
Ability to work in a fast healthcare environment.
Experience with Microsoft Suite, including PowerPoint, Excel, and Word.

Nice To Haves

Bilingual in any language.

Responsibilities

Set program goals in line with the organization’s strategic objectives and plan programs through completion, including deadlines, milestones, and processes.
Recruit, supervise, and evaluate program staff in accordance with applicable policies.
Ensure program operations and activities comply with legal requirements and internal policies.
Develop program policies and procedures that support agency and program goals and improve community partnerships.
Conduct random audits of resident services for compliance with BOP Statement of Work requirements and to support resident employment and programming.
Develop and implement pre-service and in-service training for program staff.
Implement VOACC policies and procedures related to PREA.
Carry out program objectives, goals, and daily activities, including data collection.
Develop and maintain positive relationships with funding and regulatory agencies.
Develop and manage community relations activities, including supporting representatives in facilitating the contractually required Community Relations Advisory Board.
Drive on company business and transport residents as required.
Investigate and respond to disciplinary matters involving residents and staff.
Participate in professional enhancement activities and 40 hours of annual training as mandated by BOP, ACA, and VOACC; maintain CPR/First Aid certification.
Provide senior management with detailed and accurate reports or presentations.
Assist the Senior Program Director with the budget process when needed.
Work with the Senior Program Director to expand Community Corrections business opportunities and Veterans and Residential Services.
Assist other Program Leaders and build and maintain community-based advisory boards.
Coordinate daily operations to meet contractual obligations in the absence of the Senior Program Director.
Perform other duties as assigned.
Maintain program audit compliance, client services and safety, funding-source compliance, effective operation within budget guidelines, 24-hour supervisory coverage, well-trained staff, and positive community-partner relationships.