First Born and More Program Manager

CHESS • Santa Fe, NM

10d • Hybrid

About The Position

The First Born Training Manager oversees the implementation, training, and continuous quality improvement of the First Born® and More (FBM) Model Office under the umbrella of the Early Childhood Center of Excellence (ECCOE) at Santa Fe Community College. This position manages statewide model partner relationships, ensures program fidelity, develops and facilitates professional development, and coordinates operational and administrative functions of the model office. The manager supports both programmatic and training activities that strengthen New Mexico’s early childhood home visiting workforce, ensuring delivery of high-quality, research-based services for families. The First Born® Model Program Manager may supervise others.

Requirements

• Bachelors degree.
• Three (3) years job related experience.
• Business level knowledge of Microsoft Office and job-related software programs.
• Must posses and maintain a valid New Mexico Driver’s License.

Nice To Haves

• Bilingual Spanish/English.

Responsibilities

• Oversee affiliate partner implementation, manage onboarding, training, and ongoing technical assistance for First Born® and More affiliates ensuring fidelity to program standards and license agreements.
• Develop, coordinate, and facilitate curriculum and training—both virtual and in-person—for home visitors and supervisors statewide in English and Spanish.
• Develop and implement documented processes, procedures, and systems for the First Born® and More model office.
• Manages the administration of licensing agreements and invoicing processes for all programs, ensuring compliance and financial accuracy.
• Manage program operations including marketing, website maintenance, budgeting, grant reporting, and outreach.
• Represent the First Born® and More model office and ECCOE at conferences, state meetings, and community events to build and maintain relationships with early childhood stakeholders, agencies, and research partners to advance ECCOE goals.
• Support recruitment and outreach to expand participation in First Born® and More.
• Oversees contractors who contribute to professional, curriculum development, and website development/maintenance.
• Develops and maintains Continuous Quality Improvement (CQI) monitoring and data-gathering to enhance program effectiveness and ensure data-driven decision-making.
• Supports research conducted by research institutions.
• Perform other related duties as assigned.

Benefits

• Salary Grade: CS118
• Minimum starting rate: $53,520
• Final offer will be based on relevant experience, education, and other applicable factors.
• Fixed Term (Fixed Term)
• Exempt
• This role may offer the opportunity for a hybrid work arrangement as determined by the Director of First Born and More Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager