Firm Resource Manager

Decision Associates•Erie, PA

About The Position

On behalf of its client, McGill, Power, Bell & Associates, LLP (MPB), Decision Associates is seeking a Firm Resource Manager. MPB is a well-established, regional certified public accounting and professional services firm headquartered in Western Pennsylvania with offices in Erie, Franklin, Grove City, Meadville, and Titusville, Pennsylvania. The firm also serves clients in neighboring states including Ohio, New York, and West Virginia. This role is ideal for someone who enjoys the operational side of public accounting or project management and strategic initiatives, has exceptional organizational skills, and finds satisfaction in helping others succeed. The Firm Resource Manager will drive the optimization of staff deployment and scheduling across client service teams, ensuring the right people are working on the right engagements at the right time.

Requirements

Bachelor’s degree in Accounting, Business Administration, Management, or related field preferred
Prior experience in resource management, scheduling, or project management required
Strong background in public accounting, consulting, or another professional services environment preferred
Strong understanding of CPA firm workflows (including billable hours and utilization metrics), busy seasons, and engagement cycles is a plus
Proven ability to manage complex schedules, competing priorities, and tight deadlines
Advanced analytical capabilities, including transforming data into meaningful insights, identifying trends, and effectively communicating findings clearly to leadership
Exceptional organizational and time management skills with the ability to manage competing priorities across multiple departments
Experience monitoring and managing utilization and capacity planning
Excellent communication and relationship management skills
Proficiency in practice management and project tracking tools, with advanced Excel and analytical skills to support capacity planning, utilization tracking, and reporting.

Responsibilities

Managing staff scheduling and workload balancing across audit, tax, and advisory engagements.
Working closely with partners and managers to anticipate staffing needs and resolve resource conflicts.
Matching assignments based on staff experience, technical strengths, career goals, and development opportunities.
Monitoring engagement deadlines and proactively adjusting workloads to meet client expectations.
Identifying capacity constraints and recommending staffing solutions.
Assisting with onboarding, staff development, and utilization planning.
Helping improve workflow processes and resource management systems.
Serving as a trusted advisor to firm leadership on staffing, scheduling, and operational efficiency.
Supporting a collaborative culture that values teamwork, communication, and continuous improvement.