Firearms Sales Associate - Part Time

Bass Pro Shops•Auburn, NY

About The Position

The Firearms Sales Associate, also referred to as Sales Outfitter - Firearms, maintains firearms counter sales and customer service, as well as floor and counter sales of other hunting merchandise. The role supports a productive, welcoming shopping experience by greeting customers, handling merchandise carefully, and providing information, assistance, and direction. The associate helps customers make informed buying decisions by identifying their needs, recommending products, and promoting programs such as CLUB membership, VOC, and in-store pickup. The role also involves accurately completing Form 4473, demonstrating products, maintaining and replenishing merchandise, keeping current on product knowledge and advertised sales, and maintaining a clean and well-stocked work area. The associate follows company policies and procedures and performs other duties as assigned. Work is performed under general supervision using established procedures, with occasional independent judgment to complete assignments and make recommendations about work procedures, policies, and practices. The role requires frequent standing or walking and handling objects, with occasional lifting of heavier objects using a team lift as needed.

Requirements

  • High school diploma or equivalent.
  • 0–2 years of retail experience.
  • Must be at least 21 years old.
  • Knowledge of firearms and ammunition products.
  • Knowledge of ATF federal and state regulations.
  • Knowledge of firearms and ammunition customer service and sales, including GCA.
  • Ability to merchandise and stock merchandise.
  • Ability to stand and/or walk throughout the shift.
  • Ability to move objects up to 20 pounds constantly and occasionally move or lift objects up to 100 pounds or more with a team lift as needed.

Responsibilities

  • Provide friendly, prompt customer service and support a pleasant, productive shopping experience.
  • Identify customer needs, recommend suitable products, and promote programs including CLUB membership, VOC, and in-store pickup.
  • Complete Form 4473 thoroughly and accurately.
  • Demonstrate products to customers.
  • Organize and maintain merchandise at the gun counter and elsewhere in the retail store.
  • Replenish shelves according to merchandising guidelines.
  • Maintain product knowledge through ongoing training and stay informed about advertised sales, pricing, and signage.
  • Assist with seasonal floor merchandise moves.
  • Keep the work area clean, neat, and stocked with supplies.
  • Follow company policies and procedures.
  • Perform other duties as assigned.
  • Make recommendations regarding work procedures, policies, and practices.

Benefits

  • Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
  • Dental benefits.
  • Vision benefits.
  • Voluntary benefits.
  • 401(k) retirement savings.
  • Paid holidays.
  • Paid vacation.
  • Bass Pro Cares Fund.
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