Fire Protection Field Representative - Minnesota

Verisk Analytics•Minneapolis, MN

About The Position

The Fire Protection Field Representative helps local fire departments and municipalities understand and strengthen their fire protection capabilities. The role combines technical analysis, client partnership, and on-site data collection to evaluate emergency communications, fire department resources, water supply systems, and other factors supporting accurate Public Protection Classification (PPC) assessments. It involves independent travel, complex problem-solving, and providing guidance to help communities improve resilience. The representative consults with clients and conducts, analyzes, and documents studies covering fire-alarm dispatch communications; fire department equipment, staffing, training, and geographic distribution; water supply networks, including hydraulic analysis; and building information relevant to PPC requirements. The position completes office and field verifications, plans trips, conducts assigned community hazard mitigation grading studies, and prepares reports to corporate standards. It may also involve meetings with local officials, customer support for Verisk products, mentoring and training less experienced staff, and maintaining quality, timeliness, productivity, customer service, and assigned equipment and supplies.

Requirements

  • One year of experience in fire/property insurance, fire protection services, or engineering.
  • Ability to observe, examine, measure, analyze, map, gather data, and describe all aspects of a community’s fire protection capability.
  • Ability to safely operate a vehicle to and from sites and maintain a satisfactory driving record in accordance with company policies.
  • Good customer service and one-on-one interpersonal skills, including the ability to communicate ideas and concepts clearly and provide constructive feedback.
  • Ability to conduct on-the-job training.
  • Good verbal and written communication skills.
  • Ability to conduct public speaking engagements on the discipline for groups of all sizes.
  • Adequate technical proficiency and communication skills to represent Verisk in trade group settings.
  • Demonstrated proficiency with personal computers and Microsoft applications.
  • Valid driver’s license.
  • Ability to lift up to 40 lbs. occasionally and regularly climb stairs and ladders.
  • Ability to work in varied neighborhoods and environments and drive for extended periods.

Nice To Haves

  • Bachelor’s degree in a technical discipline or equivalent experience.
  • Field experience performing detailed analyses.

Responsibilities

  • Consult with clients to conduct, analyze, and document studies of fire-alarm dispatch communications and procedures.
  • Assess fire department equipment, staffing, training, and geographic distribution.
  • Study water supply networks, including hydraulic analysis of water system capability.
  • Gather and evaluate building information relevant to PPC requirements.
  • Complete verifications in the office and in the field, and plan trips for efficient, cost-effective, and timely work.
  • Conduct assigned complex and moderately complex community hazard mitigation grading studies and prepare reports in accordance with corporate standards.
  • Assist in coordinating meetings with local officials in small-group or workshop formats and provide information or advice as requested.
  • Provide customer support for Verisk products through on-site visits as needed.
  • Mentor and train less experienced staff as needed.
  • Maintain corporate standards for quality, timeliness, productivity, and customer service.
  • Maintain CHM equipment and supplies in accordance with Verisk policies.
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