Fire Protection Field Representative

Verisk Analytics • Hartford, CT

5d

About The Position

The Fire Protection Field Representative helps local fire departments and municipalities understand and strengthen their fire protection capabilities. The role combines technical analysis, client partnership, and on-site data collection to evaluate emergency communications, fire department resources, water supply systems, and other factors used in Public Protection Classification (PPC) assessments.

The position involves conducting and documenting community studies, verifying information in the office and field, planning travel, and preparing reports on community hazard mitigation gradings. The representative may support meetings with local officials, provide customer support for Verisk products, train less experienced staff, and maintain company quality, productivity, timeliness, and customer service standards. The role requires independent travel, occasional overnight or air travel, and work in varied environments.

Requirements

• One year of experience in fire/property insurance, fire protection services, or engineering.
• Ability to observe, examine, measure, analyze, map, gather data, and describe all aspects of a community’s fire protection capability.
• Ability to safely operate a vehicle to and from sites and maintain a satisfactory driving record in accordance with company policies.
• Good customer service and one-on-one interpersonal skills, including the ability to communicate ideas and concepts clearly and provide constructive feedback.
• Ability to conduct on-the-job training.
• Good verbal and written communication skills.
• Ability to conduct public speaking engagements on the discipline for groups of all sizes.
• Adequate technical proficiency and communication skills to represent Verisk in trade group settings.
• Demonstrated proficiency with personal computers and Microsoft applications.
• Valid driver’s license.
• Ability to travel overnight and/or by air, in and out of state, as required.
• Ability to occasionally lift up to 40 lbs. and regularly climb stairs and ladders; work in varied neighborhoods and environments; and drive for extended periods when necessary.

Nice To Haves

• Bachelor’s degree in a technical discipline or equivalent experience preferred.
• Field experience performing detailed analyses preferred.

Responsibilities

• Consult with clients to conduct, analyze, and document studies of fire alarm dispatch communications and procedures; fire department equipment, staffing, training, and geographic distribution; water supply networks and their hydraulic capability; and building information related to PPC requirements.
• Complete verifications in the office and in the field, and plan trips for efficient, cost-effective, and timely work completion.
• Conduct assigned studies to determine complex and moderately complex community hazard mitigation gradings.
• Prepare reports in accordance with corporate standards.
• Assist with coordinating meetings with local officials in small-group or workshop formats, and provide information or advice when requested.
• Provide customer support for Verisk products through on-site visits as needed.
• Mentor and train less experienced staff as needed.
• Maintain corporate standards for quality, timeliness, productivity, and customer service.
• Maintain CHM equipment and supplies in accordance with Verisk policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed