Fire Alarm Technician

Thompson Safety•Tewksbury, MA

6d•$25 - $45

About The Position

The Fire Alarm Technician installs, tests, inspects, services, and repairs fire alarm systems. The role responds to emergency and maintenance calls, troubleshoots and replaces faulty devices, and restores alarm panels to normal condition. The technician travels to customer locations, completes inspection and service reports, maintains work records, and provides technical guidance to customers. The position has no supervisory responsibilities and may include other related duties as assigned.

Requirements

High school diploma or GED.
Knowledge of basic electricity and ability to read electrical schematics.
Strong problem-solving skills and ability to diagnose and resolve issues efficiently.
Excellent attention to detail and organizational skills.
Strong communication and interpersonal skills for interacting with customers and team members.
Ability to work independently and prioritize tasks effectively.
Valid driver's license.
Ability to pass a drug and background check.
Ability to stand, walk, talk, hear, and use hands regularly; occasionally sit, reach, climb or balance, and stoop, kneel, crouch, or crawl.
Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 75 pounds.
Required vision abilities include close, distance, color, peripheral, and depth vision, and ability to adjust focus.
Ability to work from a ladder and, in some cases, a man-lift.
Ability to operate a motor vehicle and travel daily.

Nice To Haves

Additional technical certifications or training in fire alarm systems.
Proven experience working as a Fire Alarm Technician.
Technical aptitude; the employer is willing to support training and development for entry-level candidates.
Knowledge of fire alarm system installation, maintenance, troubleshooting, and repair.
Familiarity with relevant codes, regulations, and standards, including NFPA 72, NEC, and local fire codes.
Proficiency in reading and interpreting blueprints, schematics, and technical manuals.

Responsibilities

Travel to customer locations to install, service, and upgrade fire alarm systems.
Respond to emergency situations during and after business hours to resolve safety concerns.
Perform annual and semi-annual inspections of life safety systems.
Prepare and provide inspection and service reports on tested equipment and devices, identifying deficiencies or needed corrections.
Troubleshoot and diagnose faults or malfunctions in fire alarm systems and take appropriate corrective actions.
Perform system upgrades, modifications, and expansions as necessary.
Collaborate with customers, contractors, and team members to support effective installation and maintenance.
Maintain accurate records of work performed, including service reports, inspection reports, and equipment inventory.
Provide customers with technical support and guidance on system operation, maintenance, and troubleshooting.
Stay current with industry trends, codes, regulations, and technological advancements related to fire alarm systems.
Follow safety guidelines and practices to protect personal safety and the safety of others.
Perform other related duties as assigned.