Fire Alarm Technician

Zeus Fire and Security•Springfield, MO

5d•Onsite

About The Position

A Fire Alarm Technician installs, configures, services, troubleshoots, and repairs low-voltage systems, including fire alarms, access control systems, CCTV, nurse call, and intercom systems. The Technician is expected to model integrity, commitment to results, teamwork, and the organization’s employee-recognition culture while providing service to internal and external customers. The role includes assisting with installations, programming and commissioning systems, performing inspections, troubleshooting and responding to emergency service calls. The Technician communicates project status and issues to project leads and clients, reviews contract and design documents before installation, and completes detailed project reports. Shift times can vary by assignment, and the role may require participation in a rotating on-call schedule. Regular in-person attendance and on-site work are required. The work involves travel with a crew in a company-provided vehicle, climbing ladders, working in confined spaces and areas above or below ground, carrying tools, and operating heavy equipment. The position requires lifting more than 75 pounds and using a lift when work exceeds ladder limitations.

Requirements

1–3 years of experience with fire alarms.
High school diploma or equivalent.
Valid driver’s license.
Knowledge of low-voltage systems, including fire alarms, access control systems, CCTV, and intercom systems.
Technical and computer skills.
Effective written and oral communication skills.
Ability to use lifts for work exceeding ladder limitations.
Ability to regularly carry tools and use a multimeter.
Must be comfortable reporting to a Project Manager.
Ability to travel with a crew and ride in a company-provided vehicle.
Ability to regularly carry and climb an 8-foot or taller ladder.
Ability to climb ladders; walk frequently; stoop, crawl, push, and balance; lift more than 75 pounds; and operate heavy equipment.
Ability to work in confined areas, stockrooms, closets, and locations above and below ground level.
Must be available for regular in-person, on-site work during business hours and as needed.

Nice To Haves

College degree in a related field or equivalent college coursework.
NICET I certification.

Responsibilities

Program, start up, troubleshoot, and commission new system installations.
Perform basic point-to-point troubleshooting on fire alarms, access control systems, CCTV, nurse call, intercom, and other systems as required.
Communicate project status, challenges, and completion dates clearly to the project lead and client.
Assist with installation projects under direction to support successful installation.
Identify installation or system issues and report them to the project lead.
Review project contracts and design documents for accuracy before system installation.
Perform inspections to ensure alarms are installed and operating according to code.
Complete detailed project reports.
Respond to emergency service calls.
Maintain effective written and oral communication with internal and external clients.
Resolve customer requirements accurately, promptly, and cost-effectively.
Work assigned shifts, which may vary, and participate in a rotating on-call schedule when required.
Maintain prompt, regular in-person attendance and work on-site during regular business hours and as needed.
Perform other duties as assigned.