Fire Alarm Technician
About The Position
A Fire Alarm Technician installs, configures, services, troubleshoots, and repairs low-voltage systems, including fire alarms, access control systems, CCTV, nurse calls, and intercom systems. The Technician is expected to model integrity, commitment to results, teamwork, and the company’s culture of employee recognition while delivering service to internal and external customers. The role involves commissioning installations, troubleshooting systems, assisting with installation projects, communicating project status and issues, reviewing contract and design documents, inspecting alarm systems for code compliance, preparing project reports, and responding to emergency service calls. The position requires regular in-person, on-site attendance during business hours and as needed. Shift times can vary by assignment, and a rotating on-call schedule may be required.
Requirements
- 1–3 years of experience with fire alarms.
- High school diploma or equivalent.
- Valid driver’s license.
- Knowledge of low-voltage systems, including fire alarms, access control systems, CCTV, and intercom systems.
- Technical and computer skills.
- Effective written and oral communication skills.
- Ability to use lifts for work that exceeds ladder limitations.
- Ability to regularly carry tools and use a multimeter.
- Comfort reporting to a Project Manager.
- Ability to travel with a crew and ride in a company-provided vehicle.
- Ability to regularly carry and climb an 8-foot or taller ladder.
Nice To Haves
- Related college degree or equivalent college coursework.
- NICET I certification.
Responsibilities
- Program, start up, troubleshoot, and commission new system installations.
- Perform basic point-to-point troubleshooting on fire alarms, access control systems, CCTV, nurse calls, intercom systems, and other systems as required.
- Communicate project status, challenges, and completion dates clearly to the project lead and client.
- Assist with installation projects under direction to support successful installations.
- Identify installation or system issues and report them to the project lead.
- Review contract and design documents for project accuracy before system installation.
- Inspect alarm installations to ensure they are installed and working according to code.
- Complete detailed project reports.
- Respond to emergency service calls.
- Maintain effective written and oral communication with internal and external clients.
- Demonstrate attention to detail to resolve customer requirements in a timely and cost-effective manner.
- Maintain prompt, regular, in-person attendance and work on-site during regular business hours and as needed.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
