Fire Alarm Technician
About The Position
Encore Fire Protection is hiring a Fire Alarm Technician for its Wilbraham, Massachusetts office. The technician services, programs, tests, inspects, and troubleshoots basic and complex fire alarm systems with limited or no supervision. Installation ability is a plus but is not required. The role involves coordinating with contractors, customers, building maintenance personnel, and office staff; identifying code and non-conformance issues; and making accurate recommendations for system installation improvements. The technician is expected to complete troubleshooting and repairs on assigned customer systems and maintain an exceptional work ethic and attention to detail. The position may require overtime at night, on weekends, or on short notice for emergency calls, as well as travel throughout Massachusetts. The expected hourly pay range is $30–$50, with a potential results-driven bonus based on personal output and effectiveness.
Requirements
- Massachusetts Electrical License.
- High school diploma.
- Valid driver's license and ability to travel throughout Massachusetts.
- Extensive knowledge of NFPA 72, NEC, fire alarm system theory, OSHA requirements, and industry standards for fire alarm system installation.
- Exceptional work ethic and attention to detail.
Nice To Haves
- Industry experience is preferred but not required.
- Ability to install fire alarm systems.
- Experience with a variety of system manufacturers, including Gamewell-FCI, Siemens, Notifier, Edwards, Simplex, Honeywell, and Firelite.
Responsibilities
- Service, program, test, inspect, and troubleshoot basic and complex fire alarm systems with limited or no supervision.
- Coordinate with contractors, customers, building maintenance personnel, and office personnel to execute the daily workload.
- Identify code issues and non-conformance issues.
- Make accurate recommendations regarding system installation improvements.
- Respond to and complete troubleshooting and repairs on assigned customer systems.
- Travel throughout Massachusetts.
- Installation of fire alarm systems may be part of the work, but it is not required.
Benefits
- Performance-based bonus opportunity.
- Paid tuition assistance for fire protection-related schooling needed to obtain licensing.
- Company swag and attire at least twice a year.
- Medical insurance through Blue Cross.
- Dental insurance through Blue Cross.
- Vision insurance through Blue Cross.
- Fidelity 401(k) plan with company match.
- Company-paid $50,000 life insurance policy.
- Access to web-based productivity tools.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
