The purpose of the Fire Alarm & Security Technician position is to install, troubleshoot, service and repair fire alarm and security systems, and other fire and life safety products with minimal supervision. This role requires knowledge of different manufacturers' clean agent and high-pressure suppression systems, appropriate use of tools and test equipment, and comprehensive working knowledge of fire alarm codes and standards. The technician will also be responsible for programming and software knowledge with a variety of fire alarm systems, troubleshooting faults including ground faults, and repairing or replacing fire alarm components. Safely handling explosive actuators, communicating professionally with internal and external customers, and maintaining punctuality are also key aspects of the role. The technician will use Field Service Lightning to track work orders and complete documentation, understand and follow SFS’s Safety program, and participate in weekly Toolbox talks. Ensuring company vehicle cleanliness and maintenance, participating in on-call status for emergency service requests, and periodically attending training sessions to stay updated on technology, codes, and standards are also required. Additionally, the technician may be responsible for training service technician trainees.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED