Fire Alarm Technician 1

M.C. Dean, Inc•District of Columbia, DC

2d•Onsite

About The Position

The Fire Alarm Technician 1 provides high quality customer support through on-site service, complex troubleshooting, programming, installation, and maintenance services of various FA Systems under little to no supervision.

Requirements

HS Diploma/GED and 4 years of relevant experience or 2 years technology degree and 2 years of relevant experience
Work overtime as directed by supervisor.
Must be willing to work on M.C. Dean, Inc. projects anywhere.
Must be able to pass a background check.
Must be able to pass random drug screening.
Must have valid driver's license, good driving records to operate a MC Dean vehicle as part of this job requirement.
Must consistently report to work on time, work well with other employees to accomplish a common goal, and maintain a safe work environment.
Advanced troubleshooting including researching online, system manuals to resolve problems.
Knowledge of NFPA 72, NEC, Fire Alarm System Theory, OSHA Requirements, and Industry Standards for Fire Alarm systems installation.
Possess NICET Fire Alarm Systems Level I or Pass NICET I exam within 90 days of employment.
Above average level of attention to detail and professional work ethic.
Commitment to excellence and a high quality of work.
Ability to function in a controlled, effective manner under stress.
High level of customer service.
Strong desire to continuously increase your skill set and take on more responsibility.
Above average communication skills with customers, other field personnel, office staff and sub-contractors.

Responsibilities

Perform testing and inspection of fire alarm systems per NFPA and local code standards, noting existing and potential deficiencies.
Functionally-test Initiating Devices, Notification Appliances, and all other peripherals and system components.
Communicate system performance and deficiencies to customers and to account managers for accurate and efficient quoting of recommended repairs.
Prepare accurate and timely inspection and service reports.
Perform under supervision mid-size FA system upgrades and installation based on provided drawings and submittals.
Perform under supervision pre-testing and final inspections for assigned projects.
Determine materials needed for repairs and order them.
Develop and maintain relationships with building owners, building managers, and other customer representatives.
Perform all duties required to successfully complete projects within estimate and according to specifications.
Respond to service requests, diagnose system malfunctions of fire alarms and adjust, repair or replace equipment as needed to bring into compliance.
Perform under supervision installation of low voltage systems.
Perform under supervision PITCO activities.
Read blueprints and drawings.
Maintain truck inventory.
Be on rotation to respond to afterhours service calls as scheduled by supervisor.
Pursue and maintain industry certifications, as well as grow technical and customer service skills with active support from M.C. Dean.