Fire Alarm Superintendent - Raleigh, NC

WAYNE AUTOMATIC FIRE SPRINKLERS INC•Raleigh, NC

4d•Onsite

About The Position

Wayne Automatic Fire Sprinklers, Inc. is hiring a Fire Alarm Superintendent for its Raleigh, North Carolina branch. Reporting to the Branch Manager, this position coordinates and directs Alarm Technicians and oversees fire alarm installation work to help ensure projects are completed on schedule and within budget. The role includes planning staffing and installation procedures, providing technical support, coordinating materials and tools, programming and downloading panels, and inspecting job-site work for compliance with specifications and schedules. The Superintendent also trains and supports employees, assists with service scheduling, and helps maintain safe, orderly work areas. The company describes itself as a family business with more than 48 years in business and seven branches across Florida and North Carolina. Wayne Automatic is an open-book, employee-owned company through its Employee Stock Ownership Plan (ESOP), and promotes career growth and internal advancement. A company vehicle is provided for this position.

Requirements

At least 5 years of fire alarm experience.
Computer and software knowledge, including Q360 and other applications or programs as introduced.
Ability to work in a fast-paced environment.
Good organizational and time-management skills.
Excellent customer service skills.
Ability to wear required protective equipment on job sites.
Valid driver’s license and clean driving record.
Successful completion of a pre-employment drug test and background screening, including 10 years of employment verification.

Nice To Haves

Design and field experience is preferred but not required.

Responsibilities

Study project specifications and schedule installation procedures, including timing and staffing for each phase.
Set up and review monitoring accounts.
Interview Alarm Technician applicants and provide input on hiring decisions.
Train employees; review and explain work; enforce company rules; conduct disciplinary interviews; counsel, coach, and appraise employees; and recommend status or pay changes.
Provide technical support to field personnel and customers.
Assemble supervisory, clerical, contract layout, and other workers at the start of each project.
Order tools and materials for delivery according to work schedules.
Maintain stock in trucks and service operations, coordinate refurbishing efforts, and assist with scheduling service calls.
Program and download panels and update subscriber information.
Coordinate with supervisors, contractors, subcontractors, contract layout technicians, inspectors, and suppliers on work procedures, specifications, installation phases, and solutions to problems.
Resolve workforce complaints and grievances with supervisory personnel and employees.
Visit job sites to inspect work in progress for compliance with specifications and installation schedules.
Prepare or receive progress, materials-use, and cost reports, and adjust work schedules as indicated.
Ensure safety rules are followed and work areas are clean and orderly.
Perform other related duties as required.

Benefits

Performance incentive pay (PIPs) based on work performed and branch or department.
Employee Stock Ownership Plan (ESOP) for eligible team members.
Weekly pay.
401(k) plan with company match based on profits.
Medical, dental, vision, life, and disability insurance plans.
Paid time off and holidays.
Employee Assistance Program.
Flexible work schedules and/or hybrid opportunities for many administrative positions.
General Motors vehicle discount program for employees.
Home fire sprinkler system discounts.
Opportunities for career advancement and promotion from within.
Training, including Wayne Academy.
State-of-the-art technology and tools.
Offsite company team-building and celebration events.
Company vehicle provided for this position.