Fire Alarm Lead Technician

Impact Fire • Tulsa, OK

1d

About The Position

Impact Fire Services is seeking a Fire Alarm Lead Technician to provide service, maintenance, troubleshooting, and installation of fire alarm systems for its commercial customers. The role is based out of the company’s Central Tulsa, Oklahoma office and is part of Infiniti Fire, a subsidiary of Impact Fire Services. The team provides fire protection and life safety systems across Oklahoma, serving a range of commercial industries.

The technician will work with a variety of fire alarm systems, coordinate installations with fire departments, complete required records and documentation, and mentor other team members. The position requires customer service, independent work, and flexible scheduling, including weekends when needed. Out-of-town travel, including overnight lodging, may be required.

Requirements

• Possess licensing and certification required by applicable national, state, and local codes.
• Have 3–5 years of related experience in the fire protection industry or commercial customer service business.
• Have NICET or equivalent training from manufacturers or institutions.
• Have working knowledge of NFPA 72.
• Be able to read and interpret blueprints, diagrams, submittals, specifications, program schematics, and operational or product manuals.
• Be able to operate hand and power tools.
• Be proficient with PCs, including working knowledge of Microsoft Excel and Word, and iPhone/iPad apps.
• Be able to work flexible hours, including weekends, to meet customer requirements.
• Be willing to travel out of town, including overnight lodging.
• Demonstrate a high level of customer service, a strong work ethic, and a professional appearance.
• Be a self-starter able to work with little to no supervision, with strong organizational skills, a positive attitude, and the ability to learn quickly.
• Possess a valid driver’s license and a driving record that meets company requirements.

Responsibilities

• Service, install, maintain, and troubleshoot a variety of fire alarm systems in accordance with federal, state, and local requirements.
• Read fire alarm data sheets, system manuals, and blueprints as required.
• Coordinate installations with fire departments and handle records needed for emergency-call notification.
• Mentor others and share knowledge and experience.
• Complete service acknowledgements, NFPA records of completion, and other supporting documentation.
• Maintain a fully stocked company vehicle to support customer service and minimize return trips.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed