Fire Alarm Lead Technician

Human Resources Team•Naples, FL

33d

About The Position

Impact Fire Services is a full-service fire protection company providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. The Fire Alarm Lead Technician provides inspections, installations, and service on fire alarm devices and fire suppression systems in accordance with company standards and applicable National, State, and Local codes. The technician is expected to meet service and productivity goals, work with the company to obtain local city listing agents, maintain a clean and organized company vehicle, and help ensure a safe environment for themselves, coworkers, and customers. The role includes servicing, installing, maintaining, and troubleshooting fire alarm systems; coordinating installations with fire departments; completing required records and administrative documentation; and mentoring others by sharing knowledge and experience. The position requires a fire alarm license, related experience, knowledge of NFPA codes, and the ability to work flexible hours, including weekends as needed to meet customer requirements.

Requirements

Fire Alarm License.
At least 3–5 years of related fire alarm experience in the fire protection industry or commercial customer service business.
NICET certification or equivalent training from manufacturers or institutions.
Working knowledge of NFPA 72 and strong working knowledge of NFPA codes.
Experience reading and interpreting blueprints, diagrams, submittals, specifications, program schematics, and operational/product manuals.
Proficiency using PCs, including working knowledge of MS Excel and Word, and iPhone/iPad apps.
Ability to work flexible hours, including weekends as needed to meet customer requirements.
Strong work ethic and professional appearance.
Ability to work within a team environment.
Successful completion of a drug test and pre-employment background screening; MVR checks are required for driving positions.

Responsibilities

Service, install, maintain, and troubleshoot a variety of fire alarm systems in accordance with federal, state, and local requirements.
Read fire alarm data sheets, system manuals, and blueprints as required.
Coordinate installations with fire departments and handle records needed to notify emergency calls.
Work safely to avoid injuries, property damage, and loss of unused materials, and clean up installation debris.
Meet daily and weekly service and productivity goals.
Mentor others and share knowledge and experience.
Complete service acknowledgements, NFPA Record of Completion documents, and other supporting documentation.
Maintain a fully stocked company vehicle to provide customer service while minimizing return trips.
Work with the company to obtain local city listing agents.
Maintain a clean, well-organized vehicle and help ensure a safe environment for self, coworkers, and customers.

Benefits

Competitive compensation, paid weekly every Friday.
Career advancement opportunities.
Healthcare, dental, vision, and life insurance.
Paid time off and holidays.
Company-paid short- and long-term disability.
Immediately vested 401(k) company match.
Shared Ownership Program monetary bonus for full-time employees, aligned with the company's long-term success.
Guidance and support from managers.
Collaborative culture and environment.
Robust training opportunities, with company reimbursement upon achieving required licensing.
Apprenticeship programs for fire sprinkler, fire alarm, and inspection positions.
Opportunity to work alongside experienced fire protection professionals.