Fire Alarm Inspection Technician 2

Fire Fighter Sales & Service Co.•Warrendale, PA

18d•Onsite

About The Position

The Fire Alarm Systems Service Technician - Level 2 installs, inspects, tests, maintains, troubleshoots, and repairs fire alarm systems and related life safety equipment. The technician works independently and with a team to help ensure systems comply with NFPA codes, local regulations, and manufacturer specifications. The position includes direct customer interaction and requires timely service, clear communication, quality workmanship, safety, professionalism, and technical excellence. Emergency on-call duties may be required. The technician troubleshoots and services fire alarm and fire suppression systems, documents work in accordance with NFPA reporting and recordkeeping requirements, and supports sales with technical recommendations for quotations addressing code deficiencies and system upgrades. The role also requires maintaining accurate timesheets and job documentation, obtaining required certifications and licenses, and being punctual and dependable. Work is performed at customer facilities, and some overnight travel may be required.

Requirements

High school diploma or GED equivalent.
Hands-on experience working with fire alarm systems.
Possess or be able to obtain the tooling necessary to perform job functions; tooling is provided by the company.
Obtain NICET Level II certification in testing and inspection within one year of promotion or hire into the position.
Obtain an Ohio Fire Marshal License within one year of employment.
Obtain a Notifier programming license within six months of entering the role.
Strong troubleshooting skills, including diagnosing hardware issues with multimeters and other diagnostic tools.
Ability to read and interpret blueprints, wiring schematics, and technical documentation.
Strong written and verbal communication skills.
Highly organized and detail-oriented, with the ability to manage multiple tasks effectively.
Team player with a positive attitude and collaborative work ethic.
Willingness to work overtime and adjust to schedule changes as needed.
Flexible and adaptable when project scope or priorities change with minimal notice.
Reliable transportation, a valid driver's license, and a clean driving record.
Ability to pass a drug test and background screening as required.
Ability to lift more than 50 pounds and maneuver 300-pound cylinders using proper tools and techniques.
Ability to work at elevated heights, climb ladders, and operate aerial lifts as required.
Wear required PPE, including safety shoes, hard hats, and other job-specific safety gear.
Maintain a clean, professional appearance and wear the provided company uniform while on duty.

Nice To Haves

Ohio Fire Marshal License at hire.
Prior customer service experience.

Responsibilities

Troubleshoot, repair, test, and inspect fire alarm and fire suppression systems in accordance with NFPA standards.
Work directly with customers to identify and resolve system issues professionally and promptly.
Complete and submit reports and documentation required for NFPA compliance and recordkeeping.
Participate in a 24-hour emergency on-call schedule once able to work independently.
Obtain and maintain required NICET certifications and an Ohio Fire Marshal License within the specified timeframes.
Provide technical details and recommendations to the sales department for quotations, particularly for code deficiencies and system upgrades.
Maintain complete and timely project documentation, including timesheets, billing notes, rescheduling requests, and follow-up documentation.
Maintain accurate timesheets for labor tracking and job costing.
Be punctual and consistently deliver a full day's work.
Represent the company professionally at customer sites and wear the required company uniform and personal protective equipment.
Perform other duties as assigned.