Fire Alarm Foreman

Human Resources Team•Phoenix, AZ
•Onsite

About The Position

Impact Fire Services is a full-service fire protection company providing installation, maintenance, inspection, monitoring, and retrofit services for fire safety systems. The Fire Alarm Foreman position is based out of the company’s Phoenix, Arizona office and reports to the Fire Alarm Manager. The role provides inspections, installations, maintenance, troubleshooting, and service for fire alarm devices and fire suppression systems in accordance with company standards and applicable national, state, and local codes. The position is expected to meet service and productivity goals, help obtain local city listing agents, and maintain a clean, organized company vehicle and a safe work environment. The role also involves coordinating installations with fire departments, completing required records and service documentation, and mentoring colleagues. Work may involve physical labor and working at heights or in confined or difficult-to-access spaces. Flexible hours, including weekends, may be needed to meet customer requirements. Employment is subject to successful completion of a drug test and pre-employment background screening; MVR checks are required for driving positions.

Requirements

  • At least 2–3 years of related experience in the fire protection industry or commercial customer service business.
  • NICET certification or equivalent training from manufacturers or institutions.
  • Working knowledge of NFPA 72 and NFPA codes.
  • Ability to program panels upon installation.
  • Experience reading and interpreting blueprints, diagrams, submittals, specifications, program schematics, and operational or product manuals.
  • Ability to operate hand and power tools.
  • Ability to perform physical labor, including carrying and moving equipment.
  • Ability to work in unusual or difficult positions, including climbing ladders, scaffolding, and high-lift equipment up to 40 feet, and working in ducts, crawl spaces, and above ceilings.
  • Proficiency using PCs, working knowledge of MS Excel and Word, and familiarity with iPhone/iPad apps.
  • Ability to work flexible hours, including weekends, to meet customer requirements.
  • Strong customer service skills, work ethic, and professional appearance.
  • Ability to work in a team environment and independently with little to no supervision.
  • Strong organizational skills, a positive attitude, and ability to learn quickly.
  • Ability to adhere to, implement, and follow safety guidelines and procedures.
  • Successful completion of a drug test and pre-employment background screening; MVR checks are required for driving positions.

Nice To Haves

  • Experience with E3 programming; noted as a plus but not required.

Responsibilities

  • Service, install, maintain, and troubleshoot a variety of fire alarm systems in accordance with federal, state, and local requirements.
  • Read fire alarm data sheets, system manuals, and blueprints as required.
  • Coordinate installations with fire departments and handle records for emergency-call notifications.
  • Work safely to avoid injuries, property damage, and loss of unused materials, and clean up installation debris.
  • Meet daily and weekly service and productivity goals.
  • Mentor others and share knowledge and experience.
  • Complete administrative documentation, including service acknowledgements, NFPA Records of Completion, and supporting documents.
  • Maintain a fully stocked company vehicle to support customer service and minimize return trips.
  • Maintain a clean, well-organized vehicle and help ensure a safe environment for self, coworkers, and customers.
  • Work with the company to obtain local city listing agents.

Benefits

  • Competitive compensation
  • Weekly pay every Friday
  • Career advancement opportunities
  • Healthcare, dental, and vision benefits
  • Life insurance
  • Paid time off and holidays
  • Company-paid short- and long-term disability
  • Immediately vested company 401(k) match
  • Shared Ownership Program with a monetary bonus for full-time employees
  • Manager guidance and support
  • Collaborative culture and environment
  • Training opportunities, with company reimbursement upon achieving required licensing
  • Apprenticeship programs for fire sprinkler, fire alarm, and inspection positions
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