Fire Alarm Foreman

Impact Fire•Phoenix, AZ

About The Position

This position is based out of the Phoenix, Arizona office and reports to the Fire Alarm Manager. The role provides inspections, installations, maintenance, troubleshooting, and service for a variety of fire alarm devices and fire suppression systems in accordance with company standards and applicable National, State, and Local codes. The position is expected to meet service and productivity goals and work with the Company to obtain local city listing agents. The Fire Alarm Foreman also coordinates installations with fire departments, maintains required records, completes service and NFPA documentation, and keeps the company vehicle clean, organized, and stocked. The role includes mentoring and sharing knowledge with others, providing strong customer service, and maintaining a safe working environment for the employee, coworkers, and customers.

Requirements

At least 2–3 years of related experience in the fire protection industry or commercial customer service business.
NICET certification or equivalent training from manufacturers or institutions.
Working knowledge of NFPA 72 and strong working knowledge of NFPA codes.
Experience reading and interpreting blueprints, diagrams, submittals, specifications, program schematics, and operational or product manuals.
Ability to operate hand and power tools.
Ability to perform physical labor, including carrying and moving equipment.
Proficiency using PCs, including working knowledge of Microsoft Excel and Word, as well as iPhone/iPad apps.
Ability to work in difficult positions and locations, including climbing ladders, scaffolding, and high-lift equipment up to 40 feet, and working within ducts, crawl spaces, and above ceilings.
Ability to work flexible hours, including weekends, to meet customer requirements.
High level of customer service.
Strong work ethic and professional appearance.
Ability to work within a team environment.
Self-starter able to work with little to no supervision.
Strong organizational skills, positive attitude, and ability to learn quickly.
Ability to adhere to, implement, and follow safety guidelines and procedures at all times.

Nice To Haves

Experience with E3 panel programming; E3 is a plus but not required.

Responsibilities

Service, install, maintain, and troubleshoot a variety of fire alarm systems in accordance with federal, state, and local requirements.
Read fire alarm data sheets, system manuals, and blueprints as required.
Coordinate installations with fire departments and handle records needed for emergency-call notifications.
Work safely to avoid injuries, property damage, and loss of unused materials, and clean up installation debris.
Meet daily and weekly service and productivity goals.
Mentor others and share knowledge and experience.
Complete administrative duties, including service acknowledgements, NFPA Record of Completion documents, and other supporting documentation.
Maintain a fully stocked company vehicle to provide customer service while minimizing return trips.
Work with the Company to obtain local city listing agents.
Maintain a clean, well-organized vehicle and help ensure a safe environment for self, coworkers, and customers.