Fine Dining Supervisor

PORT MADISON ENTERPRISES FAMILY•Suquamish, WA

19h•Onsite

About The Position

Responsible for the supervision of the Clearwater restaurant employees. Organizes for maximum efficiency; including assisting in scheduling, hiring, training, and performance management. Operates within the budget established by the Food & Beverage Director. Responsible for the set-up and the daily operations of the dining rooms, to include greeting guests, cash transactions, and special events during assigned shifts, or in the absence of the Clearwater restaurant Manager.

Requirements

High School diploma or GED required
Two (2) years of supervisory experience in Food and Beverage industry or a combination of experience and training
Must be 21 years of age
Must obtain a TIPS card within 60 days of employment
Possess a food handler card
Ability to supervise and provide efficient operational direction to Clearwater employees
Experienced in providing exemplary guest service, able to handle disputes and problem solve conflicts
Practical knowledge based on hands-on experience
Excellent math skills
Ability to learn and operate the point-of-sale system and be able to instruct employees
Good verbal and written communication skills
Understanding of Food and Beverage procedures and cash transactions

Responsibilities

Assists Manager with supervision of dining room employees, including hiring, all aspects of performance management and recommendations of terminations
Monitors and ensures compliance of regulations regarding health and safety of both guests and employees
Responsible for cleanliness, FOH and server work areas, repair orders, and overall appearance of the Clearwater restaurant
Responsible for staff scheduling based on projected revenue and tracking labor daily, weekly and monthly for payroll
Responsible for following monthly budgetary guidelines as set forth by F&B Director with particular emphasis on payroll
Assists with monitoring time and attendance daily and is responsible for preparing specific venue’s labor reports etc. for a smooth payroll
Meets and Greets guests, exceed their expectations and say. “Thank you for dining with us and please come back.” As they leave
Responsible for filling in for employees who do not make their shifts either on the Cash Register or Wait Staff
Learn and support daily operations of Money In/Money Out (MIMO) machine
Actively practices customer service standards and instills the same in personnel
Any other duties as deemed necessary by the Food & Beverage Director
General food preparation and menu knowledge and ability to describe to both staff and guests
Basic understanding of kitchen equipment
Other duties as assigned