Financial Systems Support Intern - Summer 2027

AmTrust Financial Services, Inc.•Dallas, TX
•Hybrid

About The Position

As a summer associate at AmTrust North America, the Financial Systems Support Intern works closely with the Finance Systems Team to build a foundational understanding of the company’s financial systems architecture. The intern contributes to production support, systems architecture enhancements, and gathering business requirements from stakeholders. The role also offers exposure to emerging AI tools and automation used to optimize financial systems and workflows. The intern receives tools and resources to support their success, along with an internship supervisor and professional mentor. The position is based in AmTrust’s Dallas, Texas office and follows a schedule of four days in the office and one day remote.

Requirements

  • Be a rising senior graduating in December 2027 or May 2028 and actively pursuing a bachelor’s degree in a related field.
  • Have effective interpersonal, written, and verbal communication skills, with the ability to convey information clearly, empathetically, and professionally.
  • Be able to build and maintain effective working relationships.
  • Have strong analytical skills to gather information, analyze facts, and draw sound conclusions.

Nice To Haves

  • Working knowledge of Microsoft Word, Excel, PowerPoint, and Visio.
  • Ability to reason through complex problems and make sound recommendations while demonstrating honesty, integrity, courtesy, and respect.
  • Curiosity about or baseline familiarity with applying AI, machine learning, or automation to business processes.
  • A major or minor in Management Information Systems (MIS), Accounting, or Finance, or relevant consulting experience.

Responsibilities

  • Manage and deliver service request tickets through the ServiceNow queue to ensure system continuity.
  • Assist with hands-on system configurations and support projects that enhance the financial architecture.
  • Participate in professional development opportunities, including developing and strengthening hard skills.
  • Assist with testing, validating, or documenting new AI features introduced into financial systems.
  • Support audit reviews and data requests.
  • Participate in discussions and capture key takeaways, requirements, and action items.

Benefits

  • Meaningful projects and the opportunity to make an impact from day one.
  • Collaboration with talented teams across the business.
  • Professional skill-building opportunities.
  • Internship supervisor and professional mentor.
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