Financial Systems Support Intern - Summer 2027

AmTrust Financial Services•Dallas, TX
•Hybrid

About The Position

As a summer associate at AmTrust North America, the Financial Systems Support Intern will work closely with the Finance Systems Team to develop a foundational understanding of the company's financial systems architecture. The intern will help address production support challenges, assist with systems architecture enhancements, and interact with stakeholders to gather business requirements. The role also offers exposure to AI tools and automation that may help optimize financial systems and workflows. An internship supervisor and professional mentor will provide support throughout the experience. The position is based in the Dallas, Texas office and follows a schedule of four days in office and one day remote.

Requirements

  • Be a rising senior graduating in December 2027 or May 2028 and actively pursuing a bachelor's degree in a related field.
  • Demonstrate effective interpersonal, written, and verbal communication skills, conveying information with clarity, empathy, and professionalism.
  • Ability to build and maintain effective working relationships.
  • Strong analytical skills to gather information, analyze facts, and draw sound conclusions.

Nice To Haves

  • Working knowledge of Microsoft Word, Excel, PowerPoint, and Visio.
  • Ability to reason through complex problems and make sound recommendations while demonstrating honesty, integrity, courtesy, and respect when interacting with others.
  • Strong curiosity or baseline familiarity with how AI, machine learning, or automation is applied to business processes.
  • Major or minor in Management Information Systems (MIS), Accounting, or Finance, or relevant consulting experience.

Responsibilities

  • Manage and deliver service request tickets through the ServiceNow queue to support system continuity.
  • Assist with hands-on system configurations and support projects to enhance the financial architecture.
  • Participate in professional development opportunities, including developing and strengthening hard skills.
  • Assist with testing, validating, or documenting new AI features introduced into financial systems.
  • Support audit reviews and data requests.
  • Participate in discussions and capture key takeaways, requirements, and action items.

Benefits

  • Meaningful projects and the opportunity to make an impact from day one.
  • Collaboration with talented teams across the business.
  • Professional skill-building opportunities.
  • Internship supervisor and professional mentor support.
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