Financial Specialist - Clinic | Urology - Medical Plaza | Full-Time | Days

UF Health • Gainesville, FL

2d

About The Position

The Financial Specialist delivers excellent, patient-centered service in a medical office setting. The role schedules patient appointments; collects co-payments, pre-payments, and other payments; reviews patient balances; enters charges promptly and accurately; processes referrals; and maintains a comfortable patient wait experience in accordance with practice protocols and UF Health Physicians policies and procedures. The specialist greets patients professionally and provides a patient-friendly point of entry and/or exit. May be required to float to other practices or adjust work time as needed for staffing.

Requirements

• High school graduate or equivalent.
• At least one year of financial, business, physician office, or customer service experience; equivalent coursework or an associate degree may substitute for this experience.
• Knowledge of validating patient demographics and insurance information.
• Excellent customer relations and phone skills.
• Comfort collecting payments in a professional manner.
• Ability to display initiative, multitask, and take on responsibilities.
• Ability to problem-solve and work as a team member.

Nice To Haves

• Two years of business, financial, or physician practice experience.
• Familiarity with CPT and diagnosis coding.

Responsibilities

• Schedule patient appointments.
• Collect co-payments, pre-payments, and other payments.
• Review patient balances.
• Enter charges promptly and accurately.
• Process referrals.
• Maintain a comfortable wait experience for patients in accordance with practice protocols and UF Health Physicians policies and procedures.
• Greet patients professionally and provide a patient-friendly point of entry and/or exit.
• Float to other practices or flex work time as needed for staffing.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED