Financial Shared Services Associate – AP/Travel Expense team
About The Position
The Financial Shared Services Associate serves as a central point of contact for processing and coordinating financial transactions on behalf of assigned University units; supports the Accounts Payable and Travel Expense functions; ensures timely, accurate, and compliant execution of financial processes. Financial Shared Services Associates are aligned to specific units across the University to ensure personalized and consistent support. This position offers a flexible work arrangement that combines remote and on-campus work. Typically requires 1-2 days in office per week.
Requirements
- Excellent customer service skills
- Ability to maintain confidentiality regarding sensitive documents and situations
- Demonstrated ability to multitask and meet deadlines
- Effective decision-making skills
- Excellent organizational skills and problem-solving abilities
- High level of accuracy in work and attention to detail
- Associate Degree
- 4+ years of relevant experience; or an equivalent combination of education and experience accepted
- Applicants must be authorized to work in the U.S.
Responsibilities
- Serve as a central hub member for the Accounts Payable and Travel Expense team
- Receive and process unit requests for non-purchase order (PO) invoice payments, travel expense reports, and purchase card reconciliation transactions
- Review all financial transactions for compliance with University policies, procedures, documentation standards, and regulatory guidelines
- Reconcile discrepancies and investigate transactional anomalies or errors
- Execute financial approvals on designated transactions
- Maintain accurate and up-to-date transaction records in financial systems
- Assist with internal and external audits by providing transaction documentation and reports
- Maintain alignment and communication with specific unit teams to ensure accurate and responsive support
- Provide excellent customer service to internal stakeholders through clear communication and timely issue resolution; assist in monitoring internal and external customer satisfaction
- Provide training to new staff members
- Identify opportunities for process improvements and automation in transaction workflows
- Maintain confidentiality and integrity of financial data at all times
Benefits
- medical coverage
- dental coverage
- vision coverage
- retirement plans
- paid time off
- holidays
- vacation
- sick time
- 75% tuition discount for employees, eligible spouses, and children
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
