FINANCIAL SERVICES TECHNICIAN (Title 32)

Army National Guard Units•Camp J T Robinson, AR

About The Position

This is a National Guard Title 32 excepted service position with the Arkansas Army National Guard USPFO. National Guard membership in a compatible assignment is required; applicants who are not currently Guard members must be eligible for immediate membership. The position requires an enlisted grade of E-4/SPC through E-6/SSG, and the selectee must wear the military uniform. The Financial Services Technician performs complex financial analysis and processing across military pay, travel, accounts payable, and related systems. The work includes resolving unusual or difficult financial transactions, reconciling conflicting or incomplete records, applying fiscal laws and regulations, evaluating discrepancies, and recommending process or system improvements. The technician handles pay and entitlement matters for multiple military and civilian duty statuses, tax issues, travel claims, vendor payments, audits, financial reports, and customer inquiries. The role uses established financial management systems and coordinates with internal and external personnel when transactions involve multiple systems or are not standardized. It also requires research and application of federal laws, regulations, policies, procedures, and legal decisions; safeguarding historical data and information protected under the Privacy Act; and supporting Soldiers through records reviews and training on pay, travel, systems, and processes. A favorable National Agency Check with Inquiries (NACI) determination and a pre-placement physical, if one is not current, are required. The selectee must complete mandatory Full-Time Support training at the Professional Education Center within six months of assignment, if applicable, and satisfy military grade and assignment requirements without creating a grade inversion. Other conditions include federal employment suitability, possible probation, mandatory direct deposit, and obtaining or maintaining an appropriate security clearance.

Requirements

National Guard membership is required; applicants not currently in the National Guard must be eligible for immediate military membership in a compatible assignment in the Arkansas Army National Guard.
Compatible enlisted military grade is E-4/SPC minimum through E-6/SSG maximum; military requirements must be met without creating a grade inversion.
Must be certified at the next higher level before being eligible for that level.
Must have fundamental working experience and a validated understanding of basic principles and concepts for the occupational series and grade; military technical training or civilian academic courses may count toward the one year of on-the-job experience.
General experience must demonstrate the ability to acquire the knowledge and skills needed for the position through progressively responsible clerical, office, or other work.
Must initiate or possess a National Agency Check with Inquiries background investigation and receive a favorable determination.
Must complete a pre-placement physical if one is not already current.
Must complete mandatory Full-Time Support training at the Professional Education Center within six months of assignment, if applicable.
Must be able to meet military grade and assignment requirements; enlisted members above the position's maximum grade must administratively reduce before appointment and provide confirmation to Human Resources.
Must meet federal employment suitability requirements based on a background investigation.
May be required to complete a probationary period.
Participation in direct deposit is mandatory.
Must obtain and maintain an appropriate security clearance.
Males born after December 31, 1959, who are required to register, must be registered with Selective Service.
For positions requiring operation of motor vehicles, must hold a valid driver's license for the state of residence or principal employment.
Must have knowledge and skill in computer master file systems, the relationships among financial applications, and the effects of changes on existing records and historical data.
Must have skill in determining travel entitlements for multiple duty statuses and situations, including TDY, local travel, PCS, and Invitational Travel Authorizations.
Must have knowledge of tax regulations, systems, and processes involving tax documents, DITY payments, and RITA payments.
Must have knowledge of fact-finding, investigative, and problem-solving methods for financial reconciliation discrepancies and payment issues.
Must have knowledge and skill in applying Privacy Act principles and practices, and knowledge and skills regarding records management.

Responsibilities

Analyze interrelated accounting, logistics, and computer file systems concerning pay, accounts payable, and travel entitlements; evaluate alternatives and recommend appropriate actions.
Resolve complex and unusual pay, travel, accounts payable, and tax issues, including cases requiring corrective action, complicated adjustments, or work with incomplete, unreliable, or conflicting data.
Research financial transactions, verify and evaluate data, reconcile discrepancies, and apply fiscal laws, regulations, precedent decisions, and procedures to resolve issues.
Analyze and resolve tax processing problems, including Permanent Change of Station tax issues, combat tax exclusions, erroneous tax collections, Do It Yourself move tax documents, and Relocation Income Tax Allowance payments.
Identify systemic problems and recommend operational or procedural changes; reconstruct incomplete files, improve processing methods, organize information for inquiries, and develop or modify financial system reports.
Research, interpret, analyze, and apply public and fiscal law and Department of Defense, Army, Forces Command, National Guard Bureau, and Defense Finance and Accounting Service regulations, policies, procedures, and decisions.
Investigate and resolve reconciliation discrepancies such as Electronic Funds Transfer rejects and pay, personnel, or travel mismatches; determine solutions for entitlements and payments to personnel and vendors, including interest when applicable.
Process transactions through financial services systems for travel, accounts payable, and pay, coordinating with internal and external personnel as necessary.
Resolve complex actions involving multiple pay, travel, and accounts payable systems and serve as a technical authority on applicable financial regulations and rulings.
Determine pay, allowances, and entitlements for military and civilian duty statuses, and process special pay and entitlement actions.
Work with the U.S. Treasury and local financial institutions to ensure credits and collections are completed timely and in accordance with law, regulation, and policy.
Use personnel management system information to verify pay and entitlements; support Soldier Readiness Processing through face-to-face interviews and personal records reviews.
Modify automated processes and records while protecting historical data; ensure accurate adjustments involving payments, contracts, personnel actions, collections, disbursements, garnishments, electronic fund transfers, debts, and travel entitlements.
Determine appropriate vendor payments by applying payment, tax, contract, account coding, invoice, grant, and cooperative agreement requirements.
Audit pay, travel, and accounts payable authorizations and entitlements for compliance with applicable laws, regulations, policies, and issuances.
Schedule, run, and analyze financial system reports, including activity, error, status, discrepancy, mismatch, transaction, and ad hoc reports.
Respond to assistance and information requests from Soldiers, civilian employees, family members, supervisors, inspectors, investigators, political members, and vendors.
Train customers on pay and travel entitlements and related systems, processes, and reports; apply Privacy Act principles when handling protected data.
Perform other duties as assigned.