Financial Services Consultant

Penske Automotive Group • Phoenix, AZ

5d • Onsite

About The Position

Porsche North Scottsdale, a Penske Automotive Group dealership, is hiring an experienced Financial Services Consultant to provide an excellent customer experience. The consultant helps customers understand and select finance, insurance, and aftermarket options and products for their vehicles, and processes deals accurately and properly.

The role involves explaining finance and lease programs and related products to customers and the sales team, complying with applicable regulations and company policies, and maintaining positive relationships with finance and insurance sources to offer competitive options. The position is primarily located in an office environment and includes work-related walking or standing, repetitive motion, and other physical demands.

Requirements

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, and a positive team-player attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic and ability to work in a fast-paced, results-driven environment.
• Knowledge of current finance, insurance, and aftermarket products.
• At least one year of recent dealership experience.
• Strong mathematical and analytical skills relevant to vehicle finance calculations.
• Associate degree or equivalent, and two to three years of related experience and/or training, or an equivalent combination of education and experience.
• Ability to sell products and services professionally and ethically.
• Ability to understand and comply with federal, state, and local regulations affecting vehicle and finance departments.
• Computer proficiency and strong oral and written communication skills.
• Ability to analyze and organize data, perform mathematical calculations, and interpret bar graphs.
• Ability to follow work rules, procedures, and instructions, work independently, and complete assignments.
• Ability to interact well with others and positively influence department and dealership morale.
• Ability to meet the stated physical demands, including lifting or carrying up to 20 pounds, walking or standing or sitting with some pushing and pulling, and climbing, pushing, pulling, stooping, kneeling, reaching, and grasping.
• Works evenings, weekends, and holidays as required.

Nice To Haves

• Bachelor’s degree in Business, Accounting, or Finance, or equivalent.
• Three to five years of related experience and/or training, or an equivalent combination of education and experience.
• AFIP Certification.

Responsibilities

• Help customers understand and select vehicle finance, insurance, and aftermarket products and options.
• Process finance and lease deals accurately, fairly, and in accordance with applicable laws and company policies.
• Educate and update the sales team about current finance and lease programs and the benefits of financing, insurance, and extended service programs.
• Comply with regulations affecting new and used vehicle finance departments.
• Establish and maintain positive working relationships with finance and insurance sources, including manufacturers.
• Provide knowledgeable, professional, and ethical support throughout the customer’s car-buying experience.

Benefits

• Medical, dental, and vision care options.
• 401(k) savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree